General FLOCK Facts
________ is the first public safety operating system that powers 1,500 cities to capture objective evidence, make it actionable with machine learning, and deliver it directly into the hands that stop crime.
What is Flock Safety?
T/F - An oppotunity does not need to be Closed Won in order for locations to be in Project Manager Review?
What is False?
_______ is the best place to inform others about a specific customer/opportunity or request actions from other team members?
What is Chatter?
Who got engaged earlier this year, that started their journey at Flock on the project management team (even though it wasn't called that back then), and is now killing it in the Permitting world?
Who is Will Warren?
At Flock, we design and build devices and sensors to capture sight, sound, and situation, which gives you the _______ evidence you need for police to investigate and solve crime.
What is Objective?
When working with a location that needs permits, a ________ POC should be discovered and added to SFDC opportunity contacts section.
What is Public Works POC?
If I can see locations, work orders, and contacts, what page am I on? (Account, Opportunity, Case, Project)
What is Opportunity page?
Most pages can see a lot of these things but only the opportunity will show work orders!
Founder and CEO of Flock Safety, _______ is a technology entrepreneur with a vision to eliminate crime while respecting privacy.
Who is Garrett Langley?
The Advanced Search software package includes Convoy
Analysis, Multi-Geo Search, Visual Search, and Cradlepoint Integration for Automatic
Vehicle Location (AVL). Which one identifies vehicles frequently traveling together to identify accomplices in organized crime?
What is Convoy Analysis?
T/F - When looking at locations that fall in a DOT right of way, we find that a special pole type is needed but not selected, we reach out to PI to update the deployment map and send to install without confirming with the customer additional cost as they should already know the price of the break away poles.
What is False! - Whenever we are suggesting a change to the DP we should also raise awareness of additional cost that can occur (another example is AC when not previously discussed with the customer).
Practice: You customer, AL - Coosada PD, just emailed asking if their last maintenance was completed and what it was for. What date and reason would you tell them?
What is 7/18/2022 for a slipped angle?
WO #00171550 - Slipped Angle and was completed on 7/18/2022
This Flocker is known for their candor and deep support of our customers, a womanofflock-er, and our National Service Operations Manager?
Who is Alyssa Holmes?
What type of camera does Flock Safety use that is location-flexible for quick deployments?
What is Falcon Flex?
What is the secondary location status that a location can be in that is in need of a PM Review?
If I can see the camera summary, opportunities, contacts, and the Flock Flywheel information what page am I on? (Account, Opportunity, Case, Project)
What is Account page?
Who comes to Flock Safety that has military background, was a Senior Director & General Manager at their last company, and sits on a board of directors?
(Cheif Operating Officer)
Served in the Marines, and was the Senior Director & General Manager for Doordash.
Flock Safety serves 6 customer types today, what are they?
Who are neighborhoods, Law Enforcement, Businesses, Residential Real Estate, Improvement Districts, and Education?
Signs of obvious above-ground obstructions can include trees, buildings, poles being overcrowded, and reflective signs. What else should we be staying clear of?
What is bridges? (locations on bridges)
Practice: Your customer CA - Cresta Verde is on the phone and they are asking who the tech is that will meet them onsite for their upcoming installation is, who will you tell them?
Who is Jose Perez?
Flock Safety’s ________________ is a service and learning organization created for the specific purpose of supporting Flock’s customer delivery objectives by establishing a foundation for consistent and disciplined project success throughout the organization. This team is by far the MOST IMPORTANT team <3
What is Project Management Office/Team