Grammar
This conditional is used to talk about things which are possible in the present or the future — things which may happen
First Conditional
These Skills are general traits not specific to any job, helping employees excel in any workplace. They include communication, teamwork, and adaptability, often termed as transferable or interpersonal skills. They're essential for professional success.
Soft skills
Answer: Russia
It refers to the assistance an organization offers to its customers before or after they buy or use products or services?
Customer Service
Q: I have a neck, but no head. I have two arms, but no hands. What am I?
A shirt
Do homework or Make homework?
Do homework
These are learned through education or hands-on experience. These are concrete, measurable abilities that are often specific to a job. You can demonstrate your proficiency in hard skills through relevant certifications, portfolios, skill assessment tests, and completed work.
Hard skills, or technical skills.
Answer: The Bible
Who is the most important part of the interactions in CS?
The Customer
Q: What comes down but never goes up?
A: Rain.
List 5 verb tenses
Simple present
Simple past
Simple future
Present perfect
Past Perfect
List 5 essential soft skills
Answer: A sheep
It refers to the ability of a call center to retain its employees. It consists of all efforts and strategies, as well as the measure of how long employees stay in their positions. Call centers are vital hubs where representatives handle inquiries, provide support, and address customer concerns?
Call center retention
Q: Which fish costs the most?
A: A goldfish.
This conditional is used to imagine a different past. We imagine a change in a past situation and the different result of that change.
Third Conditional
List 5 hard skills
2. Bilingual Skills
3. Designs Skills
4. Management Skills
5. Data Analyst Skills
Answer: Six
It is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products?
Technical support
Q: What is at the end of a rainbow?
A: The letter W!
They show possibility, intent, ability, or necessity. Because they're a type of auxiliary verb (helper verb), they're used alongside the infinitive form of the main verb of a sentence.
Modal verbs
What not to say in an interview?
Answer: “Men in Black”
It refers to the action whereby the contact details of a customer are sent on to a more experienced or skilled agent?
Escalation calls
Q: You’ll find me in Mercury, Earth, Mars, Jupiter, Saturn and Uranus. But never Neptune, or Venus. What am I?
A: The letter “R”.