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Quality Terminology
Quality Planning
Quality Assurance
Quality Control
Potpourri
100
The degree to which a product's or project's characteristics fulfill requirements.
What is the definition of Quality?
100
Cost benefit analysis, cost of quality, control charts, benchmarking, design of experiments, statistical sampling, flowcharting
What are quality planning tools and techniques.
100
The Quality Assurance process group.
What is executing?
100
Allows you to cost effectively test a subset of functions.
What is sampling?
100
The likelihood that something will happen.
What is the probability?
200
Customer satisfaction, management responsibility, continuous improvement, and prevention over inspection.
What are the shared focus of project management and quality management?
200
Identifying quality requirements and documenting how the project will demonstrate compliance.
What is plan quality?
200
Organizational process asset updates, change requests, project management plan updates.
What are Quality Assurance outputs?
200
A chart that enables you to identify the small number of functions causing the bulk of the defects.
What is a Pareto Chart?
200
The quality control process group.
What is monitoring and controlling?
300
He is known as the father of Total Quality Management.
Who is Deming?
300
Term describing products that have the same functional use, but different characteristics.
What is Grade?
300
Quality Control Measurements.
What is an input to quality assurance?
300
The concept describing a situation where selection of one option precludes the selection of any other option.
What is mutual exclusivity?
300
The goal of the quality processes is to align with this organization.
What is the International Organization for Standardization (ISO)?
400
He created the quality concept, do it right the first time.
Who is Philip Crosby?
400
Deals with consistency of outcomes, whether those outcomes align with target values.
What is precision?
400
Quality audits, process analysis, plan quality and perform quality control tools and techniques.
What are QA tools and techniques?
400
That you should plan for 15% of your project time for quality control is an example of this concept.
What is a heurisitic, or rule of thumb?
400
Quality improvements can help an organization cultivate this inventory management capability.
What is "just in time"?
500
The unacceptable practice of delivering beyond the customer's requirements.
What is Gold Plating?
500
Conforming or not conforming to a continuous improvement approach to quality.
What is the Cost of Quality?
500
Critical to identifying non value added activity.
What is process analysis?
500
When roughly 4.5 of 100 units produced fail, you have acheived this statistical level of quality.
What is 2 sigma?
500
The run of seven rule refers to this concept.
What is seven consecutive data points on one side of the mean without crossing over.