Coaching
What coaches should not give out.
Advice
This method is the least used in the modern day as it is prone to enabling a silo mentality.
Forced Distribution
The term referring to objectives that a KPI is based on.
KRA
This is when a leader adapts their leadership style to match a unique situation to meet the needs of the team or team members.
Situational Leadership
The amount of students in this class.
12
This style of coaching leans on “telling” and sharing of knowledge accumulated through years of experience.
Directive
This refers to a method where everyone is involved in the evaluation process from the managers to even the security guards.
360-Degrees Feedback
A component of KPI where it is subjective and usually carries a 30% weight to the evaluation.
Core Values/Intangibles/Behavioral Expectations
The “2C’s” we are supposed to look at when assessing where an employee falls the 4 developmental levels.
Competency and Commitment
The prize the group with the most points wins at the end of the semester.
Royce Chocolate
Coaching is linked to ___ and ___.
Motivation
Engagement
The components of the Balanced Scorecard Template given to us.
Strategic Objectives
Measures
Targets
Initiatives
In creating the KRA this particular person is as important in the creation process as the boss.
The person being evaluated
If an employee is an enthusiastic beginner, the leadership style suitable is ______________.
Name 3 people Sir Mon used another name with and what names he used.
Gab - Joseph
Vincent - “Carlos”
Carlos - “Vincent”
Ime - Amy
Aisha - Princess
Identify two effective coaching tip that were mentioned last session
Eye Contact
Leaning toward the coachee
Sitting side by side
The predetermined percentages and corresponding performers for employees under the bell curve appraisal method.
10% - Non-Performers
70% - Average Performers
20% - Top Performers
During the evaluation process, this department is usually mistaken for the one in charge of evaluating.
HR Department
When an employee has high competence and a variable commitment he/she is a ______________.
Reluctant Contributor/Capable but Cautious performer
The classroom we used on the second meeting of class.
ACB401
3 Examples of what coaching is not.
Coaching is not Therapy
Coaching is not Training
Coaching is not Mentoring
Coaching is not an Appraisal or Evaluation
He proposed management by objectives and is also considered the father of management.
Peter Drucker
Measures focusing at the end of the period. Normally characterizing historical data.
Lag
Give all four types of developmental levels and their corresponding leadership styles.
Enthusiastic Beginner - Direct
Disillusioned Learner - Coaching
Capable but Cautious/Reluctant Contributor - Support
Self-reliant/Peak Performer - Delegate
The countries of origin of the four people that Sir Mon handled.
Philippines
Vietnam
Myanmar
Indonesia