QA
How many audits do you get a month?
What is 15
What is the minimum number of orgs that has to worked in shift?
What is 35
What PNP Code that deals with payments
What is PNP 24
How many Supervisors do we have and what are their names?
What is 4
Who handles Focus issues?
Who is Carmen Dickerson?
Do you get QA'd on Scheduled calls?
What is No
How many releases should you aim to have in a shift
What is 5
What is PNP Code is Provider Covid 19 Constraints?
What is PNP 42
How many Leads are there and who are they?
4 Justice, Ashley, Maria, Jovan
Who works HTP's for MRA and ACA?
Madison Mainor, Theresa Duncan
When should you check your QA?
What is every morning
What percentage should your IEX Lock Time be?
What is 10%
What PNP Code is Project Close PNP?
What is PNP 21
What are the supervisors names
Jane, Theresa, Neka, Angie
Who does the PNP Training?
Who is Shannon Keith
How long do you have to appeal an audit?
What is 2 business days
What percentage should your IEX Idle time be?
What is 20%
What PNP Code is Requesting Member Consent
What is PNP 15
What is our Directors Name?
Elizabeth Hoff
Who handles orgs worked by the hp (payment approvals)
Julia Decker, Theresa Duncan
How long does it take for QA to complete an appeal?
What is 7-10 business days
What should your IEX Business Time be?
What is over 68%
What PNP Code is Invalid Name/ID?
What is PNP 41
Who is our General Manager?
Lori Meyer
Who is a pretty amazing Human Being?
Who is Ashley La Rue!