This is the tool you use to log all of your cases.
What is CVENT?
100
These are the four team names used by the productivity office.
What is purple, blue, yellow, and orange?
100
These certification levels are the only ones that require audits.
What are Silver and Gold?
100
This is the largest program Cisco offers.
What is VIP?
100
These individuals support partners in their day to day operations and help to manage their relationship with Cisco.
Who is a PAM or CAM?
200
This is what the acronym CCW stands for.
What is Cisco Commerce Workspace?
200
This person is considered the licensing guru of the office.
Who is JD?
200
This is the first thing you do when you claim a case from the mailer.
What is claim it in your group chat?
200
This is the new name for PDF (Partner Development Fund).
What is VIP Express?
200
This is what SEM stands for.
What is Systems Engineering Manager?
300
This tool is used by distributors to claim credit when they sell products at a discount.
What is DCA (Distribution Claim Authorization)?
300
This is the person who is considered the IT geek of the office.
Who is Andy?
300
This tool holds all of our partner information.
What is PSS?
300
This program ties into CTMP.
What is TAP (Trade-in Accelerator Program)?
300
This is what a client service manager focuses on selling.
What is service?
400
This tool is used to manage the CSAT process.
What is PAL (Partner Access OnLine)?
400
This individual deleted the team calendar.
Who is Karen Hains?
400
This was Cisco's first technology.
What are routers.
400
Partners must meet minimum booking levels, maintain certifications and specializations, and maintain minimum levels of these in order to be eligible for VIP payments.
What are CSAT's?
400
The ESO sales team (direct sales team) is measured and paid on what.
What is measured on bookings and paid on shipping?
500
This is the tool used to verify SKU's contained within specific promotions and to send emails to distribution.
What is the DART tool?
500
This is Lee Ann's daughter's name.
What is HalleAnn?
500
In this situation ,a partner is able to use a newly acquired CCIE immediately.
What is a terminated CCIE?
500
This is the person we send all VIP questions to.
Who is Tammy Stringer?
500
These are the four OD's from the East, South, Central, and West regions.
Who are John Brookbank, Stacy Betts, Dave Adair, and Dennis Dahl?