Industrial Dispute 1
Industrial Dispute 2
Leadership Styles
Other 1
100

Employers restrict employees access to the premises

What is lock out

100

A method of last resort used during conflict where the courts make the final decision with which disputing parties have to comply and this agreement is legally binding.

What is arbitration
100

There is a clear chain of command and employees are not confused as to who they report to is an advantage of which leadership style

What is autocratic leadership

100

Doing only what is in the contract of employment.

What is Work to rule

200

Preventing employees from joining or forming a union

What is union busting

200

Using non-union labour to replace workers refers to which strategy used by employers when there is industrial unrest.

What is scab-labour

200

Honesty, flexibility, trustworthy are common terms that represent...

Characteristics of a good leader

200

The direction of authority within a business

What is Chain of command

300

To reduce the speed at which tasks are done

What is go slow

300

Strike, Work-to-rule, picketing, go slow all refer to...

What are employee strategies during industrial dispute.

300

"With no supervision workers may become unproductive". What does this statement represent?

What is a disadvantage of laissez-faire 

300

To withdraw labour

To withdraw labour

400

This body lobbies for employees on issues relating to salaries and treatment and have their best interest at heart.

What is a trade union

400

A voluntary and confidential method of conflict resolution where an impartial party acts as a go between to help parties to come to an agreement however suggestions do not have to be accepted.

What is mediation

400

When a leader has a strong personality and inspires others to follow they are considered to be...

What is a charismatic leader

400

Lock out, union busting refer to strategies used by

What is an employer

500

A representative from the ministry of labour comes in to speak to conflicting parties

What is conciliation

500

This refers to a means of internal conflict resolution without resorting to conciliation, mediation or arbitration. 

What is the grievance procedure 

500

 The number of people that a person supervises directly refers to

What is span of control

500

Improving working conditions, practicing good leadership and motivating workers represent ways of..

What is establishing good employer/employee work relations