General Reminder
When is the Self Assessment Due for the Annual Performance Review?
March 21, 2025
Newscorp QLE timeframe as of 1/1/2025 is...
60 days
Spouse calls in and has ongoing verbal authorization to speak and make changes on the employees behalf. The spouse is in the middle of reporting a life event via phone and has to go but wants to give verbal authorization for her sister to continue the call. Can this happen?
No, Verbal Authorization can only be provided by the employee.
Gallo UFCW Annual Enrollment is when?
3/17-3/28
What goes in the subject line for an Emergency Update?
Emergency Update - (Benefit name: Medical, Dental, Rx)
Frontier
(True or False)
For ALL BAGS, Children age out EOM they turn 26 for Medical ONLY.
True
An employee calls advising their coverage is showing inactive with the carrier. What are your next steps before opening a case?
Confirm what benefit the coverage in question is for. (Dental, Vision, etc.)
Review the coverage in MAP.
If active and no recent QLE within the last 7-10BD, contact the carrier to confirm.
If recent QLE, and no EU needed, advise to allow more time 7-10BD & OOP details.
DallasISD will go live effective...
4/1/2025
An appeal case was just assigned back to you resolved but the call back is set for 3/10/2025. What are your next steps?
Update the case to Waiting participant.
Move the callback to today's date and complete the call back.
If the member answers, provide the update and close the case. If not, reset the callback for the next business day.
Newscorp appeals that approve dependents being added will have deductions taken pre-tax.
(true or false)
False. Deductions will be post tax if the members appeal approved the adding of dependents.