Families & Centre Wide
General Admin
Educators
100

When do families receive the Parent Handbook?

Upon registering when they have sent the security deposit and admin fee. 


NEW: families will receive the handbook annually after the Executive Team has reviewed and updated.

100

What is the sibling discount policy?

Full time families with two or more children will receive a 10% discount on the eldest child’s tuition. (With the exception of subsidized families).

100

Name one team building activity you could implement at your next employee meeting.

ANYTHING.

200

What is HiMama used for? (or supposed to be used for)

Daily reports (diapering, meal logs, activities), programming, developmental checklist, notices, and SO MUCH MORE!


It should not be used for: scolding parents, parents yelling at educators, serious issues, etc.

200

How much is our NSF fee?

$50

200

What are employees required to bring on their first day of employment?

Criminal record clearance OR receipt of new one

300

When should educators wash their hands?

Be sure to wash your hands: before and after meal preparation, before giving any medication, after all washroom routines, after sneezing/wiping noses (Hand Sanitizer is acceptable), using the sand/water table, and outdoor play.

300

What is the vacation discount policy?

Families going away for 2 consecutive weeks AND registered for at least 6 months will receive 25% off once a 12 month consecutive period. Families must submit request in writing. DOES NOT APPLY TO OSC

300

How many workshops a year AT MINIMUM are educators required to complete? 

4; 2 on their own time and 2 professional development days with the centre. 

400

What are the 5 general centre rules?

  • Walking feet
  • Indoor quiet voices
  • Hands and feet belong to ourselves
  • Only educators and parents/guardians are allowed to open doors and gates
  • Remember to be kind and respectful of others
400

What is the policy for families that wish to withdraw?

45 days notice in WRITING

400

What is the role of the Executive Team? (according to the P & P manual)

Responsible for overseeing the day to day operations of all of the locations and ensuring policies and procedures are being adhered to. Provides a support system for all employees.

500

What is the medication policy?

Must have: Original container, prescription label, stored properly out of reach of children (dependent on type), proper paperwork filled out, educator administering must have first aid. IT CANNOT BE EXPIRED. 

500

How much notice are families required to give when they want to change their schedules according to the P & P manual? 

Thirty days written notice.

500

List all paperwork that needs to be in an employee's file for accreditation.

Childcare certification, criminal record clearance, first aide, food safety course, resume, interview questions, references, annual review, SMART goal sheet, and proof of workshops.