When should give in my class schedule
AS SOON AS YOU HAVE IT
True/False: If I show up 30 minutes early to my shift, I can leave early without telling anyone
SOOOOOO FALSE
The purpose of the Point System
What is holding our team members responsible and accountable for policies and procedures to have a great environment
Name two of the proper long hair hairstyles
Bun
Ponytail with Braid
Braids
The role of a level 3
To be your source of knowledge.
Call out Procedure. Name it
Call/Text MOD line at least 2 hours BEFORE your shift and you have to speak directly to the manager (no voicemails!)
Name the breaks needed for an 8 hour shift
2 15 minute paid breaks and a 30 minute unpaid break
What happens when you have 8 points, 10 points, and 13 points?
8: email warning
10: meeting with supervisor/manager
13: review of employment
People you swap your polo with every week
Shift Manager
Manager
Principle
What is the difference in Lv. 2 and Lv. 3?
A Lv. 2 is a Student Supervisor in training?
How to request time off
Submit on WhentoWork by no less than two weeks before the date
Which sole dining locations do I get a free meal at for working a shift
IF AT UCEN: ONLY 9/10 dining hall
IF AT CATERING: ONLY Cowell/Stevenson dining hall
Only within the time period of your shift!
How many points is a no call/no show for holidays/ weekends?
13!!!!
What is the uniform for a blacks catering event?
What is black button up, black slacks, black socks, black work shoes, black apron, and name tag.
Spell the scheduling supervisor's name
Who is R A U L
How do you trade a shift?
Ask someone nicely and ahead of time. OR post it on the trade board for someone to pick it up.
If no one picks it up, you cry but you still have to show up
True/False I didn't take a 15 before my 30, so I can take my 30, then clock in right after to take my 15
FALSE. YOU CAN'T COMBINE BREAKS. IT'S COMMON SENSE.
How can you take away points?
Filling a shift with a supervisor/manager requests you to work.
Pick up unassigned shifts
Scrub Shifts
Name what goes in a UCEN daily uniform & a Catering daily uniform
What is UCEN: grey polo, black pants, black socks, black shoes, name tag, and apron. Catering: grey polo, black pants, black socks, black shoes, black ball cap, and name tag.
Name the Catering Level 3 you met yesterday?
Who is Adriana
If you have verbal confirmation that you have traded a shift but it does not show on W2W are you responsible for the shift?
No, the person responsible is the one shown on W2W.
The correct way to submit a time sheet
Every two weeks, by the end of your LAST SHIFT OF THE WEEK. Logging into CruzPay, looking at your hours, and pressing submit if correct
I called out and and got someone to cover my shift. How many points did I get?
ZERO
I forgot my complete uniform so... what happens?
1st: verbal counseling
2nd: documented warning and you will be asked to leave and grab the rest of your uniform
3rd: removed from schedule :/
List all the Lv. 3 UCEN supervisors, and say what they do.
Bonus: Name the Lv. 2s
Who are Raul (Scheduling), Lizzie L. (Marketing), Payton (Inventory), Monse (Deposits), Gerone (Events), and Omar (Timesheets and Points).
Bonus: Analissa, Lizzie T., and Macie