Schedule & Attendance
Time Keeping & Breaks
POINTS
Uniforms
Level 3 Trivia
100

When should I put in my class schedule

AS SOON AS YOU HAVE IT

100

True/False: If I show up 30 minutes early to my shift, I can leave early without telling anyone

SOOOOOO FALSE

100

The purpose of the Point System

What is holding our team members responsible and accountable for policies and procedures to have a great environment

100

Name two of the proper long hair hairstyles

What is...

Bun

Ponytail with Braid

Braids

100

What is the primary role of a Level 3? 

To be a Student Resource. 

200

Call out Procedure. Name it

Call MOD line at least 2 hours BEFORE your shift and you have to speak directly to the manager (no voicemails!)

200

Name the breaks needed for an 8 hour shift

2 15 minute paid breaks and a 30 minute unpaid break

200

What happens when you have 8 points, 10 points, and 13 points?

8: email warning

10: meeting with supervisor/manager

13: review of employment 

200

People you return your polo to every week

Who is Eva, Ryan, Kelly, Veronica, Chelsea?

200

What is the difference between a Level 2 and Level 3? 

A Level 2 is a Level 3 in training. 
300

How to request time off

Submit on WhentoWork by no less than two weeks before the date

300

Which sole dining locations do I get a free meal at for working a shift

IF AT UCEN: ONLY 9/10 dining hall

IF AT CATERING: ONLY Cowell/Stevenson dining hall

Only within the time period of your shift!

300

How many points is a no call/no show for holidays/ weekends?

13!!!!

300

What is the perfect uniform for a blacks Catering event?

What is black button up, black slacks, black socks, black work shoes, black apron, and name tag. 

300

Spell the scheduling supervisor's name

Who is R A U L 

400

How do you trade a shift?

Ask someone nicely and ahead of time. OR post it on the trade board for someone to pick it up.


If no one picks it up, you cry but you still have to show up

400

True/False I didn't take a 15 before my 30, so I can take my 30, then clock in right after to take my 15

FALSE. YOU CAN'T COMBINE BREAKS. IT'S COMMON SENSE.

400

How can you take away points?

Filling a shift with a supervisor/manager requests you to work. 

OR

At the discretion of a manager

400

Name what goes in a UCEN daily uniform & a Catering daily uniform

What is UCEN: Grey polo, black pants, black socks, black shoes, name tag, and apron. Catering: Grey polo, black pants, black socks, black shoes, black ball cap, and name tag. 

400

Name the Catering Student Level 3 you guys met yesterday.

Adriana

500
If you have verbal confirmation of a trade/pick up shift but it doesn't show on W2W, are you responsible for the shift? 

No, the person listed on W2W is responsible for the shift. 

500

The correct way to submit a time sheet

Every two weeks, by the end of your LAST SHIFT OF THE WEEK. Logging into CruzPay, looking at your hours, and pressing submit if correct

500

I called out and and got someone to cover my shift. How many points did I get?

ZERO

500

I forgot my complete uniform so... what happens?

1st: verbal counseling

2nd: documented warning and you will be asked to leave and grab the rest of your uniform

3rd: removed from schedule :/

500

List all the Lv. 3 UCEN supervisors, and say what they do

Payton: inventory and invoices

Raul: schedule

Lizzie: marketing

Monse: deposits

Gerone: events

Omar: timesheets and points