Training
Provide at least one topic about Supporting the Parent-Child Relationship for which you receive training within six months of hire
CHEERS
Coaching on Positive Parenting Strategies
Frequency and duration supervision is held for FSS
Weekly for a minimum of two hours
How many surveys do we provide families with in a year
5 (one for home visits and 4 for groups)
When are all confidential forms completed
Upon the first visit of an intake
What information must you obtain when calling as child welfare hotline
Time of phone call and the person they spoke with
Provide at least one topic about Staff Related Issues for which you receive training within six months of hire
Stress and time management
Burnout prevention
Personal safety of staff
Ethics
Crisis intervention
Emergency procedures
Procedure for when supervision can’t be held
FSS and FSSC must have a back up date within the same week or if FSSC is gone for more than one week FSS has supervision with program director
T/F Are annual and Group surveys confidential
True
When does confidentiality not apply
When the law mandates report of illegal or potentially life threatening behavior.
FSS follows procedure when a participant or participant’s child dies
Call FSSC or Program Director
Complete Decease Form and Close Form
Refer to Grief Counseling
Provide at least one topic about Child Abuse and Neglect for which you receive training within twelve months of hire
Policies and procedures regarding child abuse and neglect
Etiology of child abuse and neglect
Working with survivors of abuse
FFSC provides FSS with reflective and administrative supervision such as:
(name at least one for each)
Implementing new training or new policy into practice
Monitoring due dates for screenings and measurement tools
Discussing family acceptance and retention
Providing feedback on documentation
Sharing of information related to community resources
Integrating quality assurance results that include review of all assessments
Exploring/reflecting on impact of the work on the worker
Coaching and providing feedback on strength-based approaches, reflective
Strategies and interventions encouraging self-care
Guiding culturally respectful practice
Identifying areas for growth
Identifying and reflecting on potential boundary issues
Discussing ongoing worker safety
What is the value of formalized input from families
To identify program strength, weaknesses, and potential challenges
To retrieve any information from another service provider on behalf of the participant such as:written, verbal, audio, video electronic, fax, or other forms of information, the FSS will bring
An Authorization for Release of Information Form
How is FSS and family supported when a death occurs
Offer FSS time off
Refer To PWC counseling department
Inform staff of situation
Inform FSS of counseling for families
Follow up with families
Send condolences
Provide at least one topic about for which you receive training within twelve months of hire
Intimate Partner Violence
Substance Abuse
Family Issues
Role of culture in parenting
FSSC provides FSS with clinical supervision such as
(name a least one)
Discussing and updating Service Plan activities to address assessment
Risk factors and challenging issues
Supporting Parent-Child Interaction work and CHEERS observations
Guiding culturally respectful practice
Providing guidance on use of curriculum
Integrating results of tools used (developmental screens, evaluation tools, etc.)
Identifying areas for growth and strengthening engagement techniques
Discussing strategies aimed at building protective factors
Reviewing Family Goal process and level changes
Who helps UFUF ensure quality assurance by observing groups and performing a site visit in which all documentation from supervision and home visits are reviewed
Program Advisor
(Iris Gonzalez)
UFUF has a grievance procedure
FSS at intake explains and reads the detailed 5 steps for filing a grievance.
Any grievance received is immediately discussed with program management and agency leadership
UFUF staff are communicated about changes about policies and procedures through
Team meetings and electronically via google drive
T/F Does UFUF staff receive child abuse and neglect training annually
True
Describe supervision with your supervisor
Answer must include time length, frequency of supervision, reflective, clinical, and administrative elements
FAmilies are given opportunities to provide formalized input through various methods
Annual surveys
10 week group session surveysC
Call surveys
(where FSSC makes telephone calls to families quarterly)
Serve on advisory group
Participating at site visits
UFUF ensures confidentiality for all participants by offering the following forms
The Illinois Birth to Three Institute Confidentiality Form (done at intake and updated yearly)
Participant Consent Form: Video Tapes of Parent-Interaction(done at intake and updated yearly)
Ounce of Prevention Fund Release Form: Photography, Video, and Public statement (done at intake and update yearly)
Participant’s Rights Form (done at intake and update yearly)
All family files are stored in locked file cabinets.
FSS discusses information related to families only with site team, supervisors, and Program Director.
The FSS cannot discuss families with an outside provider unless Consent for the Release of Information Form has been signed.
FSS follows procedure when he/she suspects child abuse/neglect
Immediately speak with his/her supervisor or program director. If imminent danger is threatened, staff will call 911 prior to calling supervisor.
Contact the child welfare hotline immediately after discussion with supervisor
The staff report must be done immediately and Confirm report within 48 hours.