Standards of Conduct
Performance Mgmt.
E E O
Code of Ethics
Grab Bag
100
Open Door Policy
What is an effective and timely means for all caregivers to seek solutions to work-related problems?
100
MERIT
What is the name of SCHS performance management process?
100
Equal Employment Opportunities
What is SCHS commitment
100
1.888373-8881 or www.ethicspoint.com
What is the contact information for EthicsPoint
100
Bend, Madras, Redmond, Prineville
What four locations are included in SCHS?
200
A caregiver who is schedule to work (including on-call shifts) and who fails to report for work without notification.
What is No Call/No Show
200
SMART
What is the acronym used for setting performance management goals
200
Reasonable Accomodation
What will SCHS provide for qualified applicants and caregivers with known disabilities?
200
"An outside interest or activity may influence or apear to influence a caregiver's ability to objectively perform his or her duties."
What is a conflict of interest?
200
FMLA/OFLA
What leave options are available for eligible caregiver to take up to 12 week of job-protected leave during a 12 month rolling back calendar for specific medical and/or family reasons?
300
Extreme hairstyles Shorts Denim of any color Casual T-shirts
What are 4 examples of Inappropriate Dress for all Caregivers?
300
Ineffective Results Inconsistent Results Mees Expected Results Exceeds Results
What is the rating scale for reviews
300
Their supervisor Their manager Their director Human Resources EthicsPoint EMS
What are reporting options for reporting harassment complaints?
300
Practices thjat are inconsistent with sound fiscal, business or medical practices that result in unnecessary costs to the Medicare/Medicaid program...
What is Abuse?
300
.0923
What is the hourly ETO accrual rate for a full-time (80 hour) caregiver during their first 3 years?
400
Verbal warning Written Counseling Final Written Counseling Admnistrative leaving Pending an Investigation Discharge
What are all available steps in the SCHS Corrective Action Process?
400
Customer Service Teamwork Innovation Growth & Development Communication Quality
What is the explanation for are the defined People skills listed in the handbol
400
Conduct has the purpose of creating an intimidating, hostile or offensive working environment
What behavior considered as harassment?
400
No caregiver, physician, volunteer or any other individual should rationalize, or even consider, misrepresenting facts or falsifying records.
What are illeagal acts under the Accuracy of Records Policy
400
Using threatening, intimidating or abusive language or gestures; Physically atttacking: Stalking: Destroying SCHS property or other workplace sabotage: Verbally, physically or visually threatening harm; Joking which involves threats or intimidation
What examples of workplace violence?
500
Hospital Request (HR'd) /Low Census
What is the excused absence terminology for the need for fewer caregivers than scheduled
500
It is the responsibility of supervisors and caregivers to ensure the workplace encourages the mutual respect of every individual’s unique qualities and perspectives.
What is SCHS Diversity commitment?
500
SCHS is committed to providing a safe, healthy and drug-free work environment.
What is the Work Safety committment?
500
First 90 days
What is the Introductory Period for new caregivers?