Access Granted
What type of alarms are TNLH offices equipped with to ensure safety?
What are flashing and sound fire alarms?
Who refers Section 28 and HCT services to TNLH?
What is Kepro?
When is payment for services due?
What is at the beginning of each appointment?
Name one reason TNLH would limit a guest’s admission.
What is the guest poses a danger or their needs exceed what accommodations can be made?
What must TNLH obtain before involving a guest in publicity or research?
Answer: What is consent from the guest and legal guardian?
What is the first step a staff member must take when a new client requests services at The Northern Lighthouse?
What is completing the Intake Referral Form?
How often does office support follow up with people on the waitlist?
What is quarterly?
What happens if a client’s balance exceeds $250?
What is a payment agreement must be made to continue treatment?
What must be signed at the time of admission?
What is the placement agreement?
What happens to credit balances when a client is no longer receiving services?
What is the credit is refunded within 3 months?
What is TNLH’s top priority when it comes to accessing services?
What is minimizing barriers to communication?
What are two of the risk factors used to prioritize referrals?
What are risk of abuse/neglect, homelessness, hospital discharge, or hospitalization?
What is the cost for a medical record request with 5 pages?
What is $2.00? ($1 for the first page + $0.25 x 4 additional pages)
True or False: TNLH can exceed the licensed number of guests if space allows.
What is False?
What information do youth receive at admission?
What are house rules, placement agreement, and visitation/communication policy?