Crisis Intervention
Confidentiality
No show/Cancellation
General Aspen Knowledge
Random Facts
100

Besides law enforcement, this person must also be notified during a suicide crisis.

Who is the client's emergency contact? 

100

Even the fact that someone receives services here is considered this.

What is confidential information?

100

Clients must cancel at least this many hours before their appointment to avoid a penalty.

What is 24 hours?

100

When are timesheets due?

When is Monday mornings at 10:00 AM

100

This organ uses about 20% of the body’s energy, even though it’s only about 2% of body weight.

What is the brain?

200

The main goal during any emergency response is to preserve this above all else.

What is life (people’s safety)?

200

Information can be released without client consent if this legal document is received.

What is a court order?

200

No-show policies are meant to promote this from clients.

What is accountability for attending appointments?

200

What are the three words that describe our team?

What are cohesion, collaboration, synergy.

200

This hormone is often called the “stress hormone.”

What is cortisol?

300

A serious suicide attempt becomes reportable if it requires this level of hospital care.

What is an overnight hospital admission?

300

Posting any patient information online without consent is this.

What is illegal and unethical?

300

Some insurance plans do not allow providers to do this for missed sessions. With these insurance plans, the first missed appointment results in this instead of a fee.

What is a warning?

300
What is the name of the intervention that Angie loves?

What is Accelerated Resolution Therapy (ART)

300

This part of the brain helps control impulses and decision-making and doesn’t fully mature until the mid-20s.

What is the prefrontal cortex?

400

In a fire (if safe), staff should close doors and windows and turn off this before leaving.

What is the power supply?

400

All staff, volunteers, and students are responsible for protecting this.

What is patient confidentiality and privacy?

400

Losing a scheduled spot does NOT mean this.

What is immediate discharge from services?

400

What is the name of Max's band?

We don't actually know, he wont tell us :/

400

This communication skill involves repeating back what someone says in your own words to show understanding.

What is reflective listening?

500

One goal of debriefing is helping people realize their reactions are this.

What is normal (normal responses to trauma)?

500

This principle means staff should only access or share the least amount of information needed to do their job.

What is the Minimum Necessary Rule?

500

Giving a spot to another client after repeated cancellations helps reduce this.

What is unused appointment time?

500

What used to be Aspen's mission statement.

What is ARRIVE (bonus points if you know the acronym) 

500

Taking slow, deep breaths helps activate this calming part of the nervous system.

What is the parasympathetic nervous system?