Anti Harassment
&
Relationships in the Workplace
Smoking Restrictions
&
Substance Abuse
Progressive Discipline
&
Attendance
Social Media Use
&
Professional Attire
Violence in the Workplace
&
Medical Emergencies in the Workplace
100

These can include physical or verbal requests, sexual favors and other verbal or physical conduct of a sexual nature and constitute sexual harassment should any of the following take place:

a. Submission to such conduct is made either explicitly or implicitly a term or condition of employment.

b. Submission or rejection of the conduct is used as a basis for making employment decisions.

c. The conduct has the purpose or effect of interfering with work performance or creating

What is Unwelcome Sexual Advances?

100

No additional breaks beyond those allowed under the Company's break policy may be taken for the purpose of using tobacco or similar products.

What is Smoking Restriction Policy? 

100

The first time an associate incurs unpaid time, the associate should be notified by their direct supervisor/manager that they have exhausted their PTO bank. The supervisor should engage in conversation with the associate to determine if the associate has needs that can be met by flexing their schedule or some other means.

What is Unpaid Time Disciplinary Process? 

100

Personal use of __________ is not permitted on working time or by means of AmeriHealth Caritas’ computers, networks, and other IS resources and communication systems.

What is social media? 

100

All associates, including supervisors and temporary associates and guests, should be treated with courtesy and respect at all times. Associates are expected to refrain from fighting, "horseplay," or other conduct that may be dangerous to others.

What is violence in the workplace policy? 

200

This includes any adverse employment action or act of revenge against an individual for filing or encouraging one to file a complaint of discrimination or harassment, participating in an investigation of discrimination or harassment, or opposing discrimination or harassment.

What is Retaliation? 

200

No associate shall be under the influence of alcohol, illegal drugs, or controlled substances during business hours, whether or not consumed on Company premises and whether consumed outside of or during working hours. This includes being impaired by lawfully prescribed drugs, that have been abused, illegal drugs and alcohol.

What is Substance Abuse Policy? 

200

Termination of employment may occur when an associate has (1) occurrence after the issuing of the Final Written Warning within the six (6) month rolling period. The company reserves the right for discretion based upon the nature of the occurrence.

What is Step 4: Termination of Employment? 

200

Associates should never post _________ or ___________ information on personal social media accounts. 

What is Participants and company?

200

These three steps should be followed: 

1. If you become aware of a medical emergency, call 911. 

2. Follow all security procedures for your facility. Proceed under the direction of the responders and/or building security. 

3. If the situation allows, inform your supervisor or manager — as well as Security, if available in the workplace — that an associate is experiencing a medical emergency.

What is procedures for potentially life-threatening situations? 

300

Any associate experiencing harassment at work should immediately notify their supervisor, manager, or an _______ _______ ________ 

What is Associate Relations Representative? 

300

Any drug that is not legally obtainable or is legally obtainable, but has not been obtained by legal means. This includes prescription drugs not legally obtained, prescription drugs not prescribed for the associate, or prescription or over the counter drugs used

What is Illegal Substance/Drug? 

300

An associate who is unable to report to work must call, text, or e-mail prior to their scheduled start time (including scheduled overtime), and must notify their supervisor/manager (or other designated personnel) in accordance with departmental standards (which may include personally speaking with a supervisor/manager).

What is Call-out Procedure?

300

_____ should be free of words, symbols, or logos unless distributed by AmeriHealth Caritas. 

What is Face coverings/masks? 

300

When a non-life-threatening situation occurs

What is inform your supervisor or manager? 

400

_______ ________ with co-workers must not interfere with any associate's professionalism, including treating others with respect and refraining from behavior that may make others feel uncomfortable (for example, overt physical displays of affection and using sexual language). 

What is Romantic Relationships? 

400

Prescribed drugs and over-the-counter drugs, including marijuana, which have been, legally, obtained and are being used for the purpose for which they were prescribed or manufactured.

What is Legal Substance/Drug?

400

Prior to issuing formal disciplinary actions, supervisors/managers are encouraged to conduct a ______ and _________ session with the associate. ________ and ___________ sessions should include ongoing, direct, and immediate feedback to an associate when their performance/attendance is unsatisfactory. It is the initial opportunity for the supervisor/manager and the associate to discuss any performance/attendance problems, and to remediate the problem prior to formal discipline. It should be instructional and positive in tone, with a focus on identifying causes and possible solutions.

What is coaching and counseling

400

Clothing attire to be mindful of when working in the field. 

*Must answer 3 correctly*

What is: 

Flip flops

High Heels 

Hoodies 

Excessive Jewelry 

400

______ while working in the field are included in workplace injuries 

What are Falls and Car Accidents?

500

Associates may not hold a position in which he or she works directly for, or supervises, a ________ _______.

What is a Family Member.

500

______ is used in this policy means the existence of a belief, in examining the entire circumstance, that there is a concern with the associate’s conduct or condition which includes, but is not limited to, any of the following:

i. Impairment of job performance

 ii. Exhibition of abnormal behavior or behavior that jeopardizes other associates’ safety or work performance 

iii. Detection of impaired speech or identifiable odors

What is reasonable suspicion? 

500

Progressive discipline warnings may be considered when evaluating ______________.

What is performance? 

500

Neither _______ nor ________should feel pressured to accept any requests from anyone at AmeriHealth Caritas.

What is Supervisors and direct reports?

500

This needs to be filed on your behalf if a workplace injury has occurred. 

What is a workers' compensation claim?