Cart Smarts
Who is allowed to drive the golf carts?
Any education staff that have taken golf cart training and those not under a 30 day suspension.
I went shopping at Walmart. When do I need to turn in the receipt?
ASAP
What time would you be notified by if there was any Zoo closures or delayed openings?
5am
True or False: Alexis is on a conference call at her cubicle. She doesn’t have headphones. This is perfectly acceptable since she is at work and in her cubicle.
False- be mindful of other people in the workspace. If you don't have headphones, try to find a more private location or at least ask those around you if it is ok.
A Zoo guest comes up to the door and wants to look around the education building. What is your response?
I am sorry. This is a secured building. There are not any exhibits here. I can not let you in.
Who do you notify if there are any issues something is broken, not working correctly) with either golf cart?
Pam, Jen, Corissa
I have a receipt. What do I do with it?
Write the budget coding on the top of the receipt and put in the yellow folder labeled "receipts" behind Jen's desk.
Instead of being called “non essential”, we are now referred to as _______.
Not Required On Site
I ate lunch in Tiger Beetle. What should I do before returning to work?
Wipe it down! Pick up any trash and push in chairs. This is a space where meetings are held with professional partners outside of the Zoo or with other departments within the Zoo. It needs to look clean and professional!
I used the computer in Tiger Beetle. What do I need to do before leaving the room?
Sign out!!!
How do you reserve a golf cart for future use?
1. Go to the date and time you want to reserve the golf cart
2. Write "reserved" and your name.
3. Draw line to when you will be returning the cart.
I have a list of items I need from Amazon. How do I order them?
two options, after receiving managers approval, of course:
1. Add them to your "wish list" on Amazon or if there is nothing in the shopping cart and Jen at work, add them directly to the shopping cart.
2. Or send an email to Jen with the EXACT items and quantities (links preferred); spreadsheets with the same information also work.
You are already requested PTO for a tropical vacation. The zoo closes due to a blizzard on the same day your flight is supposed to leave but it is cancelled. Instead of wasting PTO since now your trip is delayed, you decide to get “snow day pay” instead. Is this allowed?
Nope! You will still have to use the PTO since it was requested BEFORE the snow day.
I had to use Emily’s computer quickly since all the other workstations were occupied. While doing so, I decide its snack time and open up a Nature Valley granola bar. The next day, Emily is mad someone was at her desk. Why?
I ate the most crumbly snack at her desk and didn't bother to clean up after myself.
If you need to use someone's work station- leave it how you found it!
I am an IG and have an elephant tour and people are arriving. Zoo Academy is in session and I let one of my tour participants into the building. Am I responsible for them?
What are the steps to checking out a golf cart?
1. Go to today's date and write name.
2. Flip over the flag of the golf cart.
3. Take the correct keys.
4. All set!
What sort of things can be purchased with the company credit card?
Anything needed for programming, memberships to organizations, work related travel- conferences and hotels, professional development classes, hospitality type expenses- Christmas parties
Name 3 “required on-site employee” areas (only one can be an animal area)
Maintenance, Horticulture, Building Engineering, security, animal commissary, animal areas, etc
Brian scheduled a meeting with Leah to go over some programming ideas. Leah is 10 minutes late. What is Leah not respecting?
Leah is not being respectful of Brian's TIME
The fire alarm is going off in the Education building. What do I do?
Bonus question: I am in the Education building and Nikki is on the radio saying there is a tornado in the area and to get to safety right away. What do I do?
Proceed to the nearest exist and meet in the designated area. If you have students in the building, assist with their exit.
Go to the storm shelter! Supply closet in the low level or the LLP/ZooK restrooms.
I am going on a golf cart tour and EDU-3 is already reserved for me. I grab the keys and head out to get the cart ready. I notice I accidentally grabbed the keys to EDU-2. I am in a hurry to get the tour started. Can I just take EDU-2's keys?
Bonus Question: How can you tell the difference between the two golf cart? Can you tell me the golf cart tag colors?
NO!
EDU-2 is smaller (6 powered) and gas powered; EDU-3 is larger one (8 passenger), has doors sometimes, cup holders, and electric.
EDU-2 is blue, EDU-3 is green
I need to go to Menards to purchase some lumber, a hammer and some nails. What do I do? And what do I do with the receipt?
Head on over to Audit to check out the Zoo's Menards credit card. After shopping, you will need to return the card back to Audit.
Give Jen the receipt with the budget coding and make sure to note that the Menards card was used for the purchase.
Name the 3 levels of operation and what they mean?
Level 1: normal operations
Level 2: Operational Change
Level 3: Zoo Closed
Name 5 rules for office etiquette, WRONG ANSWERS ONLY
leave your food in the fridge for MONTHS, don't ever clean up after yourself, be late to meetings, text during meetings or constantly talk, leave dirty dishes in the sink, talk loudly in open spaces, be on conference calls without headphones, don't pick up anything you print from the copier, etc.
Jen is not at her desk and the square box (not the phone) is ringing. What do I do?
Push talk, ask how they can be helped, the key to unlock (if here for legit reason), press off, greet guest and direct them to where they need to go. Do not let anyone in the west doors (unless staff and the occasional Zoo Academy student). Try to answer the door within 3 rings- regardless of Carolyn being at her desk.