Board Basics
Client Confidentiality
Records Rules
Charting it Right
Know the Names
100

What is the nonprofit status of The Northern Lighthouse, Inc.?

→ What is a Nonprofit Corporation?

100

What document must a client sign each year to allow release of their information?

→ What is the Release of Information form?

100

Where are all TNLH client charts stored?

→ What is the electronic health system?

100

What colors of ink are acceptable for handwritten entries in a client chart?

→ What are blue or black?

100

Who is Angel King and what is her profession?

→ Who is a teacher and former mental health professional?

200

Who currently serves as the CEO of The Northern Lighthouse?

→ Who is Tiffany Faulkner?

200

Can staff disclose any information about clients or their families to unauthorized persons?

→ What is no?

200

What distinguishes an “inactive” record from an “active” one?

→ What is the client no longer receives services?

200

What must every handwritten or typed entry include besides the content?

→ What are the date, signature, and title?

200

Which Board member is a nurse from Blaine, Maine?

→ Who is Betsy Allen?

300

Which two retired founders are listed as part of the Board of Directors?

→ Who are Melvin Guiggey and Linda Guiggey?

300

If a client wants to add a written statement to their chart, what can they do?

→ What is give the statement to the office to scan into the chart?

300

What unique identifier is assigned to every client chart?

→ What is a case number?

300

What is the proper way to correct an error in a client record?

→ What is cross it out with one line, write “void,” and initial and date it?

300

Who is Kaley Burlock and what is her role?

→ Who is a foster parent?

400

This Board member is a stay-at-home mom from Bridgewater, Maine.

→ Who is Rachel Whited?

400

What must happen if required documentation is missing from a client’s chart?

→ What is write a note explaining why it is missing?

400

TLP/Shelter programs require which additional demographic detail?

→ What is religion?

400

Why must entries be legible in a client’s chart?

→ What is so they can be read by at least two other people?

400

Which Board member has the email address sfaloon38@gmail.com?

→ Who is Susie Faloon?

500

This member of the Board is both a foster parent and works in a school.

→ Who is Tori Shaw?

500

What must a self-pay client provide in case of a legal name change?

→ What is a form of ID with their legal name?

500

What types of legal documentation may be included in a client’s record?

→ What are incident reports, court documents, custody papers, and power of attorney?

500

What must never be used when correcting client records?

→ What is whiteout, liquid paper, or similar substances?

500

Which Board member lives at 15 Trombley St, Presque Isle?

→ Who is Linda or Melvin Guiggey