dress to sucess
Is it okay to wear open-toed shoes in the salon?
→ No — for safety reasons.
A client seems unhappy. What’s the first thing you should do?
→ Ask open-ended questions and listen to their concerns.
What does being punctual say about you?
→ You're reliable, respectful of others’ time.
What does sanitation mean in a salon setting?
→ Removing surface dirt and reducing germs.
You answer a personal text while doing a haircut.
→ Salon No-No
A coworker gossips about another stylist. What should you do?
→ Avoid joining, and redirect or report if needed.
Why is a clean, professional appearance important in the salon?
→ It builds trust and reflects the business’s standards.
What’s an example of positive body language?
→ Eye contact, smiling, nodding, open posture.
How early should you arrive before your first client?
→ At least 15 minutes.
Why is handwashing before/after every client important?
→
Prevents the spread of germs and promotes hygiene.
You offer your client water and ask about their day.
→ Salon Pro
Your client complains about their service. How do you respond?
→ Stay calm, listen, and offer to fix the issue or involve a manager.
What type of clothing is ideal for a salon environment?
→ Comfortable, professional, clean, and follows dress code.
Should you talk about personal drama with your client?
→ No — stay professional and client-focused.
What should you do if you’re running behind?
→ Notify the client and coworkers ASAP, and offer solutions.
What’s the difference between disinfecting and sterilizing?
→ Disinfecting kills most germs; sterilization kills all microorganisms.
You roll your eyes when a client is indecisive.
→ Salon No-No
What should you do if you’re sick on the day of work?
→ Notify your supervisor as early as possible and stay home.
Should strong perfumes or colognes be worn?
→
No — they can bother clients with sensitivities.
What's the best way to greet a client?
→ Warm smile, confident introduction, and a handshake if appropriate.
Is it okay to borrow tools without asking?
→ No — always ask first and return them clean.
Where should you store clean tools?
→ In a closed, labeled, sanitized container.
You clean your station in between each client.
→ Salon Pro
Can you post client photos without permission?
→ No — always get written/photo release permission.