Pop-Culture Reference
Define the pop-culture reference: A Karen
A disparaging way to describe a petty middle-aged white woman, who is rude and entitled.
Where do you find and access Card Suite Lite?
Card Suite Lite is an app that can be downloaded from the Apple App Store or Google Play Store
Define the pop-culture reference: "sus"
“Sus” is short-form for suspicious and is used when someone does something unusual or questionable.
How many credit cards does MCU offer to consumers?
4 consumer cards
Why Choose MCU?
We are a not-for-profit, community-centered financial institution, eaning our first responsibility is to our members, not shareholders. Or mission is to do right by our members thorgh every stage of their financial journey. It's our passion and our policy. Our vision for the future is better lives for the people we serve, so we work hard to enrich our communities and help our members live more fulfilling lives.
Define the pop-culture reference: "salty"
To overreact or be in a bad mood
What is required to use Card Suite Lite?
Card Suite Lite requires you to have a credit and/or debit card issued from a financial institution that is enrolled in Card Suite Lite. You will also need an Apple or Android smartphone.
Define the pop culture reference: "it's lit".
How does a member apply for a credit card?
Just as members do for a loan, they can apply for a credit card from our website or apply in one of our branches.
What year was MCU established?
Established in 1968
Define the pop-culture reference: "mid"
Saying something is “mid” is to say that it’s mediocre or not that good.
I received a new card number. Will it be automatically updated in the app?
If your financial institution replaces your card with a new card number, you will need to add the new card to the application via the standard registration process. This can be done by clicking on "Add a New Debit/Credi Card" on the cards page. From there, you may scan your card or manually enter your card information. If you no longer want to access your old card, then you can archive and/or delete it.
Define the pop-culture reference: "Rent-free"
To become an obsession, to dominate someone’s thoughts.
How do you direct card holder inquiries?
FIS - VIP Customer Service phone number 866-839-3409 (on back of card)
What counties do we offer membership?
Monterey, San Benito, Santa Cruz, Santa Clara or San Luis Obispo
Define the pop-culture reference: "Gaslighting"
Gaslighting is the act of trying to make someone believe something that is incorrect.
What are the different types of control options available in the Card Suite Lite app?
Merchant Controls, Transaction Controls and Location Controls.
Define the pop-culture reference: "vibe check"
Verb - To make sure someone is having a good time.
Loyalty Rewards include merchandise, travel and many other options.
Retail Premium Payback: when shopping at certain merchants and you have enough points, you will be asked if you want the discount.
What "tab" do you select for informaiton on how we keep your money safe, how to maximize security, and tips for keeping your money safe
MontereyCU Online Security Center
Define the pop-culture reference: "Bussin'"
Amazing, really good.
Name two of the three types of location controls.
Location shield (in-store, contactless and ATM transactions will be authorized within proximit of the last know phone location.)
Region shield (allows you to select a zip code, city and/or state where purchases can be made up to 50 regions)
International Transactions (by default is not enabled and will not block domestic or internatioinal countries until it is enabled)
Define the pop-culture reference: "era"
Think of this as a substitute for “phase”. Super into ramen lately? Looks like you’re in your ramen era. Maybe someone’s been causing a lot of drama recently — they’re in their villain era.
How does the card holder access card information.
EZ card from Internet Banking for balance and transaction information, to file a dispute, set up alerts, make a payment, access Rewards, access statements and balance transfer.
Name the four credit cards we offer.
The TrailBlazer, Vineyard, Coastal, and Redwood cards