Accessories
RWC Role
PREPAID
DP+
100

This speaker is on sale for $20 off until April 24th. 

What is the JBL Clip 4

100

When should the planogram be checked?

Weekly by all associates and every time that new materials come in. 

100

When does the $15 off prepaid offer end and can it be combined with other offers? 

April 20th and No

100

When does open enrollment end?

April 30th

200

The $150 off 2 apple watch promo has been extended until when?

What is May 31

200

What is the expectation for calls during downtime?

A minimum of 5 per day per associate (10 if slow) from your AIO tool and/or Sales Now. 

200

Which 3 phones qualify for the $80 back when you purchase a $40 phone promo? How is this promo executed?

  • Moto G Play (224854) ($49.99)
  • Moto G Pure (227196)
  • Samsung A03s (227451)
  • 2 credits of $40 on the next two months of service
200

How many open enrollment periods are we having this year. 

This is the ONLY one scheduled. 

300

What can customers get for a penny when they purchase an S22 device?

What is the Samsung Buds Live

300

Where should you take payments? And why?

At your desk. Conversion. 

300

Position the prepaid family plan to me. I am a potential cricket switcher with one line that you know of. 

Leader discretion. 

300

How much do you get in your bucket if you take OE as an opportunity to move a customer out of the old DP+ (Assurant) to the new DP+ Ultimate. 

$50

400

What case brands are 25% off all month?

What is casemate, pelican and rifle paper. 

400

Name three things you can say to a customer to avoid turn and burn interactions? 

Open to leader interpretation. 

400

Why should you NOT avoid selling VoLTE only devices like the Moto Pure on prepaid?

Most networks are sunsetting CDMA anyhow including us in areas. Almost all new devices launched in 2022 will be VoLTE only. 

400

What is the #1 reason that it is important to protect our customers with DP+? 

It prevents churn. Less customers leave us. 

500

What accessory goes on sale for $30 starting today?

What is the Beats Studio Buds Black. 

500

When should the queuing system be used? 

Every single day

500

Why is it important to sell essential items and device protection on prepaid lines?

These customers have to wait 12 months for upgrade at a discounted price. If their device gets broken they are more likely to churn. 

500

Let's say that you hit 100% of your revenue goal this month on your accessories alone but also sold DP+ Ultimate on 30 lines. How much would you get paid for that overage? 

$300