ModMed Knowledge
When was ModMed founded?
2010
What is an E/M code?
The complexity of a patient encounter
What is a global period?
set window of time tied to a procedure during which all routine follow-up care is included in the original payment—meaning no separate billing for those services.
Who is our lead coordinator?
Ryan Strobel
How many steps do you need in a flow at a minimum?
10
What company was it this suite at BRIC before ModMed moved in?
What is the difference between transcription and AI Scribe?
Transcription captures what you say while AI Scribe builds the note for you and has downstream effects
To combat the opioid crisis, most states require Pain Management docs to check this database before prescribing; ModMed offers an integration for it.
PDMP (Prescription Drug Monitoring Program)
Who are our 2 NSDs?
David Peek and Chris Ledvora
What specialty does not support our RCM services?
Urology
What is a clearinghouse?
Clearinghouse takes your claims, checks them for errors, and then routes them to the correct payer.
Podiatrists often focus on this patient population, where foot care is critical due to neuropathy and poor circulation.
Diabetic patients
Who are our 2 podiatric medical directors?
Dr. Gulliana and Dr. Churchill
What is the #1 thing that differentiates us from our competitors?
Medical Directors using and coding our products
This ModMed feature allows physicians to document "all-normal" exams with a single tap, saving hours on routine post-op visits.
Protocols
This type of visit often requires imaging guidance and is a key revenue driver for pain practices.
What are interventional procedures (e.g., injections)
Who are our two orthopedic medical directors?
Dr. Wei and Dr. Kim
What is Bonasi?
AI Tool for patient communication
This 10th revision of the coding system is built directly into ModMed’s search bar, allowing docs to search by diagnosis rather than code numbers.
ICD 10 Codes
A prospect says they have never heard of ModMed- what do you say next?
SHORT explanation with transition into an open ended question
Who is our medical director for pain management?
Dr. Salamon