Food Safety
What temperature must the hot water in the hand sink be?
100 degrees
What is the maximum TPM oil can have before it needs to be discarded? How many times should fryers be filtered every day?
28 TPMs. Twice a day.
What are the 5 elements needed in the Huddle Board?
Restaurant Star Score •
Weekly VOG report •
Performance tracking updated daily
Positioning guide
Image calendar
When should POP be posted?
First day of promotion
True or False: Dish soap and sanitizer is NOT a Zero Tolerance item as long as there is hand soap in the restaurant.
False. There should be dish soap, sanitizer AND hand soap in the restaurant.
At what temperature must chicken be one minute after pulling it out of the fryer?
165 degrees
What is the maximum number pieces for each chicken type that can be battered at the same time?
8 breasts, 8 thighs, 15 legs, or 15 wings
When should you start making delivery orders?
Immediately
When should the back door be opened?
ONLY during truck deliveries.
What are the 5 components of the REV Binder?
REV Program cover sheet • Most recent monthly pest control report • Most recent Health Department Inspection report • All Exception letters • All Work Orders
Name the three colors of sanitizer buckets and their location in the restaurant.
Green-lobby
Blue-back of house
Red-batter/fry
What is the maximum holding time for BIC, Tenders (Bird Cage), Nuggets (PHU) and Wings (Bird Cage)
BIC - 30 min
Tenders - 20 min
Nuggets - 30 min
Wings - 30 min
How many working headsets do you need in the store and who needs to wear them?
4. Order taker, packager, manager and batter/fry
What temperature must the walk in freezer be?
-10 to 0
What is the maximum time to acknowledge a guest at the speaker?
5 seconds
HACCP logs are completed for the last how many days?
14
Describe the proper procedure to sauce wings.
4 thick circles of sauce, add 6 wings, 4 thick circles of sauce on top of wings • Shake for 7 seconds in all directions • Wings should have ~80% sauce coverage
What percentage must your LTO training be before they pull it for REV?
85%
How many working fryers do you need in the restaurant?
5
What should we upsell on a Classic Chicken Sandwich?
Bacon and Cheese
What is the proper way to store the ice bucket and scoop?
Ice bucket properly labeled and stored upside down over a tray. Ice scoops can be stored in ice bin as long as the handle is not touching ice.
How many boneless wings can you batter at once?
24
How often are you required to complete a self REV on Zenput?
Once a month
Who must you contact if a menu board is out?
Stratacache
What is the minimum FSS score you should get in a Period (round) so as not to have 3 REVs the next round?
3.0