Show:
On-Call
Desk
CDM
Work Order or A Call?
Jorden and Claire
100

When you have an on-call shift (Mon-Thurs), what timeframe do you need to be in the building for?

5pm day of until 8am the next day

100
What button do you press when your desk shift ends? Save, Close, or Send to Headstaff?

Send to Headstaff!

100

What time are weeklies due every single week (unless told otherwise)?

Monday's at 9am SHARP!

100

12pm on a Monday and the AC is out in a room?

Work order!

100

What was Jorden's Master's degree in?

College Student Personnel!

200
How many daily logs do you submit for your power weekend?


Three!

200

What do you need to do when Area Coverage calls the front dest to tell you they are on Area Coverage?

Nothing really! Just say thank you or sounds good and have a good night :)

200
When are evals and reimbursement forms due after your program?

48 hours!

200

5pm on a Thursday, and the AC is out in a room?

A call to Area Coverage!

200

Where was Claire an RA and an AHD (times two)?

Hess, South Carrick, Stokely (summer)
300
What do you tell a parent if they call requesting a check-up on their student?

Something along the lines of I cannot confirm if your student lives here, but we will attempt to make contact and encourage them to get in touch with you.

300

When should you use the pedal at the front desk to open the front door?

When there is a delivery driver dropping off food!

300

For your reimbursement forms, what order do you place the three forms of paper?

Form, original receipt, and copy of the receipt.

300

6pm on a Tuesday, and a toilet is clogged?

A call to Area Coverage!

300

What was Jorden's undergrad school, major, AND minor?

Wingate, Math, and Chemistry!

400

When you are A shift, what should you do to verify that the correct information for on-hall is documented for the night?

Update the on-hall tags that hang on the command hooks (both a and b)

400
When the fire alarm goes off at the desk (during 8am-5pm, Monday-Friday), who goes to investigate the alarm?

The RA working at that time!

400
How many days in advance are both social and educational program proposals due?

Social is 5 day and educational is 14 day

400

3pm on a Saturday and a washer is locked and won't open?

After giving it some time and it still won't open, a call to Area Coverage!

400

Where is Claire from?

Hopedale, MA!

500

When are the two instances you call Jorden, Claire, or Moe when they are not on Area Coverage?

For 1) Headstaff first call (Jorden and Moe) and 2) when an OA does not show up for a shift (Claire first then Jorden)

500

How long do you have to acknowledge the fire alarm and to then silence and reset?

15 seconds and then 3 minutes!

500

When are the two times you fill out the Room/Suite/Apt visit form?

1) Room/Suite/Apt and 2) whenever you facilitate a roommate mediation

500

5am Thursday morning and a suite-door has died?

A work order! In the meantime, you can let the resident in the room and let them know that a work order is being placed and maintenance will replace the batteries in the morning.

500

What board game tournament has Jorden played in before?

Catan!