Product Knowledge (External AI)
Product Knowledge (Internal AI + Portal)
Competitor Knowledge
Posh AI History
AI Technology
100

What is our most secure way to authenticate users?

OTP (one-time passwords)

100

What was the Posh Portal formerly known as?

The Posh Portal was formerly known as the Posh Content Studio.

100

Which competitor does Karan enjoy beating more than any other competitor in the entire market?

Interface AI

100

Which Credit Union had the innovation center the Posh was incubated out of?

DCU

100

What is Google's Generative AI product called?

Gemini

200

What is our most common OLB integration?

NCR

200

What is the difference between a scripted and tailored response?

A scripted response is pre-written, human response triggered on specific intents.

A tailored response is an AI-generated response that modifies a response to personalize based on the intent triggered.

200

Which competitor rolled out Cortex, a Unified AI Management Platform for responsible AI adoption?

Glia

200

What was Posh awarded a patent for in 2022?

Contextual Threading

200

What is Project Stargate?

Project Stargate is a joint venture by OpenAI, NVIDIA, Microsoft & others aiming to invest up to $500 billion over the next four years to develop artificial intelligence infrastructure in the United States.

300

After Genesys Cloud / PureConnect - what is our most common telephony integration?

Cisco

300

What integration is next on our Knowledge Assistant roadmap?

ServiceNow

300

What other competitor of ours is a Curql portfolio company?

Eltropy

300

What was the first Posh AI solution that went live?

Voice AI

300
Before Gemini, what was Google's AI product called?

Bard

400

What is an earcon?

Earcons are a subtle acknowledgement that either party is done speaking, and the other may respond.  For conversational applications, these subtle sounds greatly improve the flow of conversation between caller and virtual assistant.

400

What does the acronym REALM stand for?

Realtime Engine leveraging AI & Language Models

400

Which competitor of ours has recently had (atleast) 2 $5B+ AUM Credit Unions litigate and proceed to exit their AI contract and why?

Kore AI, because implementation was way beyond expectation due to inability to integrate with the core.

400

Who was the first Credit Union that went live with a Posh product?

Chartway FCU

400

What is DeepSeek and why was it all over the news in January?

DeepSeek is a Chinese artificial intelligence startup that gained significant attention last month after releasing its latest AI models, which reportedly rival leading U.S. models at a fraction of the cost.  

500
How many LIVE voice AI deployments do we have today? 

40 Voice AI deployments, with 12 more in implementation.

500

Who was the first Credit Union to purchase an internal AI solution from Posh?

Vystar Credit Union

500

Which competitor of ours was acquired by a private equity firm with new management & leadership?

Boost AI

500

Beside Karan / Matt, name 3 board members of Posh

Dave Tucker, Neil Underwood, Barbara Yastine, Rodney Hood, Sam Daas +

500

What is the turing test, and how does it relate to AI?

A test for AI’s ability to mimic human intelligence.