Rate Event Jan 2025
125$
What is Tv Select Plus
Helpful Information Sent Via Email
What is EHH (email helpful hints)
50% of the Call
What is the End of the Call
Notifications About Past Due (calls & emails)
What is IVR
Extends Wifi Throughout the Home
What is Wifi Pod
40$
Summary Of Call
What is Recap
Announce What State You Live In
What is Opening/Greeting
App/Online, Check, IVR, Kiosk, & Autopay
What is Free Ways to Pay
Keeps Computers & Personal Information Safe
What is Security Suite
35$
What is Voice Standalone
Number Used to Call Mobile
What is 611
Questions Used to Better Understand the Call Scenario
What is Probing Questions
611
What is Mobile
Users can create 5 accounts
What is Spectrum Email
What is No Credit Available
Clarifying Questions
What is Checking for Understanding
How You Speak to the Customer
What is Tone
Disney+, MAX, Paramount Essentials etc
What is Free Add Ons With TV Select Signature/TV Select
60x5 Mbps
10$
What is Wifi Service 3.0
Should be Done on Each Call
Needs to be Done on Every Call
What is Recap
Pins Set to Avoid Tap Purchases
What is Purchase Pin
Service Automatically Identifies the Location of Party Calling to the 911 Operator When Call is Made to EMT's
What is E911