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Influence
Terms
Tactics
General Knowledge
100

This is defined as the ability to influence others' behavior and get them to do things they would not otherwise do.

What is Power?

100

A commonly used influence tactic that involves logical arguments and factual evidence.

What is Rational Persuasion?

100

A negative use of power that involves manipulating others for personal gain.

What is Machiavellianism?

100

This influence tactic involves appealing to someone’s loyalty, friendship, or values to gain compliance.

What is personal appeal?

100

This concept involves structuring job roles and decision-making authority to distribute power among employees.

What is empowerment?

200

This type of power comes from an individual’s formal position in the organization.

What is Legitimate Power?

200

This type of influence occurs when people adjust their behavior because of the desire to be accepted or liked by others.

What is Social Influence?

200

This term refers to the informal or unofficial power structure within an organization.

What is Informal Power?

200

This power tactic involves using the help of others to persuade someone.


What is Coalition-Building?

200

The ability to inspire enthusiasm and devotion among followers is characteristic of this type of leadership.

What is Charismatic Leadership?

300

This type of power stems from the ability to give or withhold rewards.

What is Reward Power?

300

This influence tactic involves appealing to someone’s loyalty, friendship, or values to gain compliance.

What is Personal Appeal?

300

This term refers to the ability to influence others through personal attributes rather than formal authority.

What is personal power?

300

This tactic focuses on creating enthusiasm by appealing to values, emotions, or ideals.

What is inspirational appeal?

300

A leader who uses this form of power leads by sharing power with followers and fostering a sense of shared ownership in decision-making.

What is Democratic Leadership?

400

This type of power arises when one can punish others for noncompliance.

What is Coercive Power?

400

This influence tactic relies on making people feel obligated to return a favor or help.

What is exchange?

400

This tactic emphasizes the use of authority, directives, and orders to influence others.

What is Pressure?

400

This influence tactic uses flattery, praise, and friendly behavior to influence others.

What is ingratiation?

400

These are the three general responses people have when others attempt to influence them.

What are commitment, compliance, and resistance?

500

This type of power stems from being liked, admired, or respected by others.

What is Referent Power?

500

This influence tactic involves seeking help or advice from others to gain their support.

What is Consultation?

500

This term describes the process by which people successfully exert influence over others in an organization.

What is Influence?

500

A social power theory that explains how power in organizations is concentrated in the hands of a few key individuals.

What is the strategic contingencies theory of power?

500

This theory categorizes power into legitimate, reward, coercive, expert, and referent power.

What is French and Raven's Five Bases of Power Theory?