Dr. McNatt yields this form of power over the rest of us.
What is, expert/ Information power?
This type of organizational power comes from the ability to grant raises, promotions, or other incentives.
What is reward power?
This type of organizational power influences behavior through threats, punishment, or force.
What is coercive power?
This type of power comes from a person's formal job title or official position within an organization.
What is legitimate power?
The type of social power that stems from a person's charisma, likability, and the respect they command.
What is Referent power?
How does information/expert power become invaluable?
What is, Information becomes more accessible or public.
This is the most common tangible incentive used in reward power to motivate employees financially.
What are bonuses?
This feeling is most often targeted by managers using coercive power to get someone to do something.
What is fear?
This document, often listing titles, responsibilities, and authority levels, helps define the boundaries of a leader's legitimate power.
What is a job description?
A leader with referent power often demonstrates this trait, defined as aligning actions with values.
(HINT: even when no one is watching.)
What is Integrity?
What is lying about experience, credentials, or education.
When managers use reward power effectively, they often increase this psychological drive in employees.
What is motivation?
The expected reaction to coercive power comprises of possible compliance, and likely _____
What is resistance?
In many organizations, legitimate power is visually represented by this diagram that shows reporting lines and authority levels.
What is an organizational chart?
Referent leaders motivate voluntary commitment by serving as these personal symbols.
What is a Role Model?
In what way can information/expert power be misused.
What is, spreading misinformation, or unreliable information?
Public praise or awards given through reward power are examples of this non-monetary form of reinforcement.
What is recognition?
When workers do something simply to avoid punishment, this type of motivation is at play.
What is extrinsic?
This term refers to the belief that leaders have the right to give orders and employees have the obligation to follow.
What is authority?
Unlike coercive power, which motivates through fear, referent power motivates through this positive emotion.
What is Admiration?
In what way could someone maintain their expert/ information power over others?
What is continued education, or gatekeeping information.
Reward power often relies on this principle of psychology, where behavior is shaped by positive outcomes.
What is reinforcement?
Coercion directly opposes this leadership style, which relies on inspiration rather than threats
What is transformational?
This term refers to authority that flows downward from higher-level leaders to lower levels in the organizational chart.
What is top-down authority?
Because referent power is based on perceptions, it can be quickly destroyed if this happens.
What is Loss of Trust?