Adaptive Tone
Matching a lead’s ___ builds instant rapport.
What is tone?
Short, motivational statements are called ___ for Impact.
What are Power Phrases?
The skill “Own the Conversation” falls under ___ Leadership.
What is Verbal?
Using clear, concise wording demonstrates ___ Precision.
What is Language?
True or False: Filler words build trust.
False
When a lead sounds rushed, you should ___ your pace.
What is match?
A phrase like “You’re in good hands” is a ___ phrase.
What is a power?
Eliminating “maybe” and “I think” practices ___ Language.
What is hesitant?
Long-winded phrases erode ___.
What is confidence?
Which tactic helps confirm you heard the lead correctly?
Confirm Understanding