Clients
A client in which we act as a switch board for:
What is Dignity Health
Our escalation contact at John Muir Health.
Who is Cindy Chen
This man, famous for his 1000 interaction day, was gratefully known for being blamed for most outages and obscure portal issues. Currently, this man now resides in California.
Who is Brant Nelson
After the demise of our beloved Interaction Client, this infamous and controversial web-based phone system rose to the top.
What is Max/CXone/InContact
This infestation caused mass havoc within the portal empire. The department was evacuated, an entire row of cubes was removed, and all the chairs were replaced.
What is the great bed bug scare of 2016
Wait, we still support that client?
What is Ridgeview Medical Center
This man worked with pizza and platforms before providing leadership to the patient portal.
Who is Joseph Skubal
Creator of the Patient Portal Dart Board
Who is Austin Wells
Seen as the pinnacle in electronic health records in the 1990's, this EHR still holds the same feel/design to this day.
What is NextGen.
Can I please verify you MRN, L4SSN, DOB, and full address.
What is vintage Scripps
Doesn't allow us to provide any information over the phone.
What is John Muir Health.
Often found on login pages in the patient portal realm, this man finds comfort loafing on a bed whilst looking at his phone.
Who is guy with glasses. (Baptist dude)
Known for quoting phrases that rhyme such as "I'll be in there like swimwear."
Who is Shantay Philips
This Asian restaurant, within a stones throw of PDS, enables one to receive a free greasy egg roll with $10 purchase.
What is Asian House
Previously provideing "guest wireless support," this former portal client's name represents a condiment.
What is Mayo Clinic.
Throughout the day, this client oftentimes finds themselves getting overworked from the demands of being a patient portal. Commonly, this client can be found to doze off...
What is Baptist Health
This famous person often calls in proclaiming: "Can I have a ticket number, I NEED a ticket number!" or "I need to speak with Adam, I have sent him multiple emails and he would get back to me!"
Who is Tammy Vo
This man is known for his famous pulled pork and other smoked meats.
Who is Scott Klippel
Known as the "Portalists Best Friend" this convenience store boasts a 24-7 hotspot.
What is mother Kwik Trip
Famous for attention grabbing emails this man would often be seen using terms such as "esteemed portalists"
Who is Greg Gavin
With this client, a common term used whilst on a call is "Excuse me, what was that? Can you please spell your name and street address?"
What is Hawai'i Pacific Health
In this once-in-a-decade event of "The PDS Weekend Update" this famous celebrity made a cameo appearance.
Who is Kevin Nealon
This man finds joy in expressing his inner love for the Opera web browser.
Who is Adam DiPiazza
This animal is displayed on the PDS Coffee Swill Package
What is a Polar Bear
Designed in house, this legacy chat tool was the cream of the crop and led to many great off-topic conversations within the portal.
What is Echo^3