What do you know?
What does PQI stand for?
Performance Quality Improvement
What form is used to conduct the case file review?
Case record review rating form
In what area are the PQI Boards suppose to be?
Reception
What is the PQI chair responsible for?
the design, implementation, reporting, and training on PQI
Who is involved with PQI?
Everyone of our stakeholders
What is the max score for an open case?
20
What is the purpose of PQI Boards
To track the performance of each programs goals
Who are the Co-Chairs for PQI?
Denise, Jonathan, Jessica
What is a logic model?
A logic model presents a picture on how our program works. It explains the strategy and activities used to respond to the conditions which impact our clients and community.
What is the max score for a closed case?
28
Are you allowed to use anything other than markers to put data on the PQI board?
NO, you must use the markers provided by PQI chairs and CO-chairs.
In what month are all clients in the program counted as "new clients" even if it is not their first time receiving services?
July
When are client counts due?
Client counts are due on the 15th of the month for the preceding month
A score of 3 can be given only when?
one element from the section is missing.
In the PQI board what color represents fully achieved goals?
Blue
When is corrective action taken in regards to case file reviews?
When scores are low and deemed necessary
What does SMART stand for?
Specific, Measurable, Attainable/Achievable, Relevant, Timely
Is a score of 0 possible?
Yes, a score of 0 is possible if the file is still active during the review period since Sections V- Case Closing and VI- Aftercare/Discharge Plan would not be applicable due to the case file still being open
What is the responsibility of PQI?
to Identify problems, trends, risks, and implements corrections & follow up and to implement quality improvement measures across the agency
When is a grievance form utilized?
It is utilized when a client wants to file a formal complaint.