Show:
Healthcare Communications
Competencies in Therapeutic Communication
Comprehensive and Continuous Care during Challenges
Communication within and Across Constituencies/ Ethics in Communication
Transformation of Communication in Healthcare
100
The capacity to accept and respect cultural differences
What is cultural competence
100
An objective awareness and insight into the thoughts, feelings, and behavior of another
What is Empathy
100
In health literacy, age, culture, language, education, and income are all considered to be:
What is barriers to health literacy (individual)
100
Requires providers to clearly communicate about the treatment of choice, but also about other less-favored approaches.
What is informed choice
100
A principle of social learning theory and is the concept of the belief individuals can actually perform a certain behavior or behavior change. In the helping profession it is belief in one's capabilities to organize and execute the sources of action required to manage prospective situations.
What is self-efficacy
200
Attitudes, practices, and communications that are destructive to other cultures
What is cultural destructiveness
200
Refers to a sensitive discerning use of the sense of hearing (e.g., using a third ear)
What is active listening
200
This incorporates the five sequential phases of dying (e.g., similar to the stages of grief): denial anger bargaining depression acceptance
What is the stages of adaptation to illness and injury
200
This describes the family role as disabling and could be a negative contributor which weaken the patient's coping and even increase the debilitating aspects of the health condition.
What is the family as a deficit
200
Consists of providers practicing as a coherent, harmonizing team with shared responsibility for patient care outcomes to achieve the most effective healthcare results.
What is coordination of care
300
controls arousal and the fight or flight mechanism
What is the sympathetic
300
The act of disclosing what one thinks or feels about another's experience namely, what you think they should or should not feel, think, or do.
What is advisement
300
People who experience severe disturbances in perception and processing, and expressing thoughts and feelings may be exhibiting what are called:
What is crisis responses
300
Occurs when an outside third party describes a problem or issues in a different manner from how the parties are accustomed to perceiving it
What is reframing
300
Protects the client from unauthorized disclosures. (E.g. Sandy shared private information with her provider that should not be discussed with anyone else, except for the exception of consultation).
What is confidentiality
400
What is perceived is actually different from what is actually there.
What is optical illusions or Hallucinations
400
These responses deny the existence and value the person less. This may cause the individual to devalue himself. (e.g., making impervious, interruptive, irrelevant, or impersonal responses)
disconfirming responses
400
Patients who don't adhere to their treatment are described as:
What is the non-adherent patient
400
This arises when individuals (or groups) have incompatible or seemingly incompatible, values, ideas, or interests.
What is conflict
400
In which conceptual model to enhance behavioral change does the provider tend to believe that the client can solve their own problems by the provider: (1) setting a positive environment for learning, (2) clarifying the purpose of the learning with the client, (3) organizing and making available learning resources, (4) balancing both intellectual and emotional aspects of learning, and (5) sharing thoughts and feelings with clients without dominating the discussion? (Hint: There was a specific theorist who was extremely influential during this time)
What is Person-Centered Humanistic Approach
500
Refers to both the frequency of utilization and the services that are utilized. The under-or-overuse services in inappropriate ways.
What is patterns of utilization
500
The following all have the effect of making the patient feel worthy: Direct acknowledgment Agreement about content Supportive responses Attempts to clarify messages Expression of positive feelings
What is confirmation responses
500
Crisis is unavoidable
What is TRUE
500
The opposite of over-involvement in a group is called under-involvement. Under-involvement is evidenced as (or described by the term)
What is Apathy
500
Recently, this has been referred to as a number of resources "bundled together" tor produce a "one-stop-shop" services (e.g. case management, nutritional services, pharmacy, dental, women's health, and medical care) under a single provider.
What is comprehensive care