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100

Which communication element interferes with the effectiveness of communication?

  • Feedback
  • Decoder
  • Noise
  • Message channel
  • Noise
100

Project team members want to know why having a change management process is important. What is the goal of the process?

  • Preventing budget overruns.
  • Preventing scope creep.
  • Preventing schedule extensions.
  • Preventing gold plating.
  • Preventing scope creep.
  • The goal of a change management process is to prevent scope creep, which is unauthorized change to a project scope.
100

A project manager is told to be an active listener in order to be more successful as a manager. What are examples of active listening? (Choose two)

  • Seek to clearly understand.
  • Help finish a thought.
  • Listen well enough to reply.
  • Reword to confirm understanding.
  • Seek to clearly understand.
  • Reword to confirm understanding.
100

Which conflict management strategy is known to not really solve a conflict between parties?

What is....

Withdraw/avoid

100

A development team discovered a faster way to review code without sacrificing quality. What should be done during the closing phase?

  • Archive the newly discovered process for future projects.

  • Adjust the project budget.

  • Adjust the project scope.

  • Adjust the project schedule.

  • Archive the newly discovered process for future projects.

  • Project documents and processes should be archived so that future projects have a reference point for how to run similar processes.

200

A new hire is assigned to a team addressing a product backlog. What will this person be working on?

  • A list of products that need to be released.
  • A list of prioritized tasks for a sprint within a project.
  • A list of maintenance tasks for a finished product.
  • A list of tasks that have slipped behind schedule.
  • A list of prioritized tasks for a sprint within a project.
200

A construction company wants to follow proper processes for projects and their documentation. Which document serves as the official authorization for a project?

What is..

Project charter

Project Scope

Statement of work

Work Breakdown Structure

Project Charter 

A project charter serves as the official authorization.

200

A construction company wants to follow proper processes for projects and their documentation. Which document serves as the official authorization for a project?

What is...

Project Charter

200

Which project is utilizing a predictive approach?

  • A garden area that has a defined space and number of plants to be planted, but the time frame of the building of the garden is not set.
  • A science lab to where the specifications of the lab can be defined and adjusted once the core of the lab is built.
  • A building wing where all of the specifications for the classrooms are defined up front and any changes to the specifications have to go through a change control board.
  • A playground with multiple areas, each with its own individual project, with multiple fixed scopes, but the overall project is subject to change.
  • A building wing where all of the specifications for the classrooms are defined up front and any changes to the specifications have to go through a change control board.

A predictive approach utilizes a completely defined scope before the project starts, with any change needing to be requested and approved by a change control board.

200

Which project situation best lends itself to a hybrid approach?

  • A gym space with modular sections.
  • A community garden.
  • A financial software project built to regulations.
  • A healthcare software project built to regulations.
  • A gym space with modular sections.
  • A hybrid project approach contains elements of both predictive and adaptive project approaches.Thus, a gym with modular, movable sections lends itself to a hybrid approach because the gym itself can use a predictive approach while the movable sections can use an adaptive approach.
300

Two teams working through a project conflict seek a win/win solution. Which conflict strategy should they employ?

What is....

Collaborate/problem-solve

The collaborate/problem-solve conflict management strategy is also known as a win/win strategy in that both sides of a conflict are looking for a positive outcome.

300

A project to build a new library is behind schedule. Which adjustment to the project plan will have the best chance of putting the schedule back on track?

  • Reducing the number of quality inspections on the building.
  • Adding an additional team of builders to the project.
  • Removing a task to plant a garden.
  • Increasing the project budget by 10%.

  • Removing a task to plant a garden.
  • Removing a task to plant a garden will save the time it takes to complete the project as a whole.
300

Which type of project authority is based on comprehensive respect for a manager's knowledge and leadership abilities, even if the manager is not a subject matter expert on the actual work to be done?

  • Credibility
  • Reverent
  • Reward
  • Formal
  • Reverent
  • Reverent authority is based on comprehensive respect for a manager's knowledge and leadership abilities, such as for a project manager who has respect based on leading several successful qualities.
300

A new project manager wants to know why closing contracts is an important part of the closing phase. What is the overall purpose?

  • To ensure a contract stayed under budget.
  • To transition a good or service to its maintenance phase.
  • To ensure work has been completed accurately and satisfactorily.
  • To see if any scope changes are needed.
  • To ensure work has been completed accurately and satisfactorily.
300

A software development project has had many aspects added that were not approved, nor were they presented to a change control board. As a result, the project will take longer and there is an aggregate risk it will not be done on time. What has taken place in the project?

  • Scope creep
  • Product backlog
  • Slipping
  • Gold plating
  • Scope creep
  • Scope creep is the unauthorized addition to scope, causing a project to possibly take longer and cost more.
400

For the construction of new stands inside a gymnasium, which project task is considered to be a procurement?

  • Obtaining the wood to build the stands.
  • Starting the bid process for a vendor to build the stands.
  • Securing the internal designer's availability to design the stands.
  • Finalizing a contract to build the stands.
  • Obtaining the wood to build the stands.
  • The securing of goods or services from an external source that is needed to complete a project is known as procurement. Thus, obtaining the wood to build new stands is a procurement task.
400

A project manager receives a suggestion for an app feature that was not part of the original development scoping. What should be the first step taken to add it to the project scope?

  • Make the change to the project scope.
  • Do an impact analysis on the change.
  • Send the change to the change review board.
  • Identify a change request.
  • Identify a change request.

Identifying a change request is the first step in the change management process.

400

Which parts of a project plan are interdependent during the planning phase? (Choose three)

  • Quality
  • Schedule
  • Scope
  • Budget
  • Acceptance
  • Schedule
  • Scope
  • Budget
400

In building a new kitchen for a cafeteria, a stove and the vent above the stove can be worked on simultaneously. The vent above the stove needs to be in place before the stove can be tested as part of its completion. Which type of dependency exists between the vent and stove tasks?

  • Start-start
  • Start-finish
  • Finish-finish
  • Finish-start
  • Finish-finish
  • A finish-to-finish dependency exists between the vent and stove tasks because the vent must be complete before the stove installation is complete.
400

A project team is struggling to stay under budget with a gymnasium build. The project manager is offering team members free gym memberships for a year if it is finished on time and under budget. What type of tactic is being used to get the project back on schedule?

  • Motivation
  • Accommodating
  • Authority
  • Problem-solving
  • Motivation
500

A project manager wants to add resources to reduce the overall time it will take to complete a project. On which tasks will the adding of resources impact the schedule?

  • Adding resources to tasks with measured work.
  • Adding resources to tasks with no dependencies.
  • Adding resources to tasks on the critical path.
  • Adding resources to tasks with dependencies.
  • Adding resources to tasks on the critical path.
  • Adding resources to tasks on a project shortens the project length if those tasks are on the critical path. 
500

In order, the phases of the project life cycle are:


  1. Initiating
  2. Planning
  3. Executing
  4. Monitoring and Controlling
  5. Closing
500

A project manager is analyzing a project plan to ensure it is accurate. What part of the plan consists of tasks that are in scope, compared to the scope statement?

  • Tasks that are completed on time.
  • Tasks with no risks.IncorrectCorrect
  • Tasks that contribute toward the work that needs to be completed.
  • Tasks that are completed within budget.
  • Tasks that contribute toward the work that needs to be completed.
  • The tasks that contribute toward the work that needs to be completed are considered to be in scope.
500

An external vendor is attempting to sell a team member a lower-quality grade of wood to build stands inside a gymnasium. Who should the team member report this too? 


The project manager

500

A new project manager wants to know the difference between quality assurance and quality control. Which aspects of quality are a part of quality assurance in project development? (Choose two)

  • The attempt to prevent defects in a product.
  • The finding and fixing of defects in a product.
  • The process by which quality is measured.
  • The preventing of future errors in a project.

The attempt to prevent defects in a product.
The process by which quality is measured.

Quality assurance focuses on the process by which quality is measured in a project and on preventing defects within a product.

Quality control measures a product for a defect or error and focuses on correcting errors and preventing future errors.