Brushing your teeth, using deodorant, showering before work, and having clean fingernails are all examples of ___.
Hygiene
What is non-verbal communication?
What are expectations?
How you think others should act, behave, or communicate.
What type of goal typically takes a few years to achieve?
Long term
Where does Netiquette apply?
Anywhere on the internet
What is a routine?
Doing the same thing every day.
When making small talk it is easy to discuss ____ ground.
Common
Ignoring someone when you don't know the answer is an _______ behavior.
Unexpected
What type of goal takes a few months to achieve?
Short term goals
Someone you just met is asking for your bank account information. What will you do?
Do not give a stranger your information.
You have a 5 dollar bill, how many 1 dollar bills fit into it?
5
What is the difference between being polite and being honest?
Making eye contact when others are talking is an _______ behavior.
Expected
What does it mean to reach a goal?
Achieve something you have been aiming for
What conversation topics break boundaries?
Anything too personal or controversial.
You have work at 9:00 am, and a 15 minute commute. What time should you wake up and start getting ready for work if it takes you 45 minutes to get ready?
8:00 am
What is active listening?
Staying involved in what the other person is saying as well as staying focused.
What is self management?
Being at work on time, wearing the correct clothing, watching the time.
Getting a job is an example of a ____ term goal.
Short
What are interpersonal boundaries?
These are boundaries between co-workers as well as between employees and managers.
$1.25
What is the percentage of time you should be talking when active listening?
30% talking and 70% listening
Name one general work skill.
Learning, technology, self-management, planning and organizing, problem solving, teamwork, communication
Reading 12 novels is an example of a ____ term goal.
Long
Where does Odd Behavior sit on the 5 point scale and what does it mean?
3. Sitting too close to someone, putting your face too close to someone, etc.