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Health care organizations
Key Terms
Communication
Ehical Legal Issues
ODDS & ENDS
100
This health care facility treats only a specified age group such as children, for different conditons
What is a specialty hospital
100
An illness that develops slowly and continues for a long period of time
What is chronic illness
100
written or spoken words
What is verbal communication
100
A set of guidelines that outlines good nursing assistant care
What is a standard of care
100
The nursing assistant, the LPN, and the RN
What is the nursing team
200
This faciliy provides care for individuals of all ages who are permanently disabled due to injuries or chronic illness.
What is long term care facilities
200
The lines of authority in an organization
What is a chain of command
200
facial expressions, tone of voice, posture, and gestures
What is nonverbal communication
200
Yelling at or threatening a patient
What is verbal abuse
200
a written account of the patient's condition, treatment, and care while in the facility.
What is the patient chart
300
This facility cares for patients that are dying and provides patient comfort and improved quality of life
What is hospice facilities or agencies
300
Everyday activities or tasks, including eating, dressing, bathing, and toileting.
What is ADL's
300
verbal and nonverbal responses a listener makes to the sender's message
What is feedback
300
Belittling a paitent or faling to give care that a patient needs
What is psychological abuse
300
data that relies on information that is gathered through the senses
What is objective data
400
Allows patients to remain in their homes. Is less expensive than facility care.
What is a Home Health agency
400
The list of duties and responsibilities that go with a particular job
What is a job description
400
show interest and concern, avoid interrupting the speaker, and show patience.
What is good listening skills
400
Doing what is right and meeting your responsibilities
What is ethical behavior
400
severe pain, seizures, loss of consciousness, depression, excessive crying.
What are conditions that should be reported immediately to a supervisor
500
Provides care for people who are too ill to be treated elsewhere.
What is a hospital
500
The range of activities that can legally be performed within a particular health occupation
What is a scope of practice
500
the sender, the receiver, the message, and feedback
What is the four elements of the communication process
500
an unintentional wrong act that causes harm to a patient
What is negligence
500
A CNA showing patience, courtesy, and a nonjudgemental attitude
What is good interpersonal skills