Big Ole' Uh Oh!
Greetings must be delivered during the first _ seconds of a call
First 5 seconds
Can Direct, Fusion, or D2H sell in Arizona?
No. Only partners.
Can SSD ever manually move an deal to stage 7?
No. Deal Desk is the only department authorized to move a deal to stage 7.
This band, formed in 1960 in Liverpool, England. Is know for hits such as "Hey Jude" and "With a Little Help From My Friends"
The Beatles
5 minutes.
Can partners such as Freedom Forever, Bright Planet, etc. sell in Arizona?
YES. Partners can still sell in Arizona.
D2H, Fusion, and Direct can not.
Who are the ONLY people that can be used as a credit signer?
Spouse or domestic partner.
NO daughter, son, brother, sister, etc.
Even if they live in the home.
This Argentinian futbol great has recently spurred excitement in the United States, choosing to continue his playing career in Miami for Major League Soccer (MLS)
Lionel Messi
If a liability is found within a call, what score will automatically be received for a QA?
0
Where is the most accurate place to check if we work within a specific zip code?
Zip/Territory report
What is the absolute minimum amount of information that should be included in a case description?
Issue and Resolution
From the Philippines, this world class athlete is known as one of the greatest boxers of all time.
Manny Pacquiao
What action/inaction would cause a liability for "Dead Air"?
15 seconds of unannounced silence
Where is the most accurate resource to check if we work with a certain state or utility?
One Page: Utility Reference and Market Quirks
If usage, utility information, pre-solar rate, home type, or contact information for Primary contact are changed after a proposal has been created, what will happen to the proposal?
These types of changes are considered proposal specific and will void any proposal that have been created prior to the change.
One of the best selling music artists of all time, this singer passed away unexpectedly in 2012 prior to the Grammy award show that she was expected to perform at.
Whitney Houston
True or False.
40 seconds of idle time (curser not moving on screen) during a hold or after call wrap up can result in a call avoidance liability
True
What are the 3 states that are DQd for Direct, D2H, and Fusion, but not for partners?
Arizona, New Mexico, South Carolina
Name at least 4 of the 5 updates that would cause a proposal to be voided automatically
Usage, Utility Information, Pre Solar Rate, Home Type, Primary contact information
This person was a pioneer of aviation for women. She set numerous solo flying records in the early 1900's but vanished somewhere over the Pacific while attempting to fly around the globe and has never been found.
Amelia Earhart