Tailored Brands
Product Knowledge
Key Principles of Communication
Rewards Program
Transaction Knowledge
100

This Tailored Brands retailer is located in Canada. 

What is Moores?

100

This product features both a coat and pant. 

What is a nested suit? 

100

This is the number of Key Principles of Communication.

What is three?

100

This is the name of the Rewards program at Jos. A. Bank. 

What is Bank Account Rewards?

100

The first four numbers of a transaction number identifies this.

What is the store number? 

200

This Tailored Brands retailer does not offer formalwear rentals or e-commerce shopping. 

What is K&G?

200

This merchandise allows for a customer to determine their own "drop" between the coat and pant waist. 

What are suit separates? 

200

The first key principle directs us to maximize or demonstrate this. 

What is respect?

200

This is the number of points needed to earn a Rewards certificate. 

What is 500?

200

These four letters appear as the transaction type on a refund. 

What is VSAL or V-S-A-L?

300

This acronym stands for the company values that drive Tailored Brands. 

What is L.I.O.N.?

300

This jacket type is sold as a single item, usually features some sort of pattern, and is designed to pair with a variety of dress or casual pants. 

What is a sport coat? 

300

The second key principle directs employees to demonstrate this.

What is understanding?

300

This is the value of a Rewards Certificate. 

What is $50?

300

When a customer makes a purchase in-store for merchandise that comes from another location. 

What is a presale? 

400

This is the acronym for the Houston Customer Service team that works with ROI. 

What is TBCS?

400

This Jos. A. Bank clothing collection offers the highest price point for suits. 

What is Reserve?

400

The second key principle states that you should listen with this.

What is empathy? 

400

This is the amount of the rental discount offered through the Rewards program. 

What is $30?

400

This is the store number for Jos. A. Bank e-commerce transactions. 

What is 0403?

500

This is the year when Men’s Wearhouse, Inc. reorganized as a holding company named Tailored Brands.

What is 2016?

500

This Jos. A. Bank clothing collection features 37.5 technology. 

What is Travel Tech? 

500

The third key principle says to do this when solving a problem. 

What is "ask for help"?

500

These two types of transactions work together to award customers points for rental and/or custom clothing services. 

What are deposit and pickup transactions? 

500

When viewing a transaction in our systems, this field will display any associated transaction involved in a refund or exchange. 

What is the Audit Flag?