Who
What
When
Where
Why
100

Javan - primary signature required on SPOC

What is pcp signature?

100

Nadalie - Heart of FL and Lake Wales division

What is the West FL Division

100

Vikkie - when to use referral status reason clinicals requested

What is when pending POC/Evicore/SPOC?

100

Bettina - Location of divisions NPI in resource guide

What is in Center information tab?

100

Tammy - Reason for expiration date removal on accounts

What is to ensure the referral does not drop for the wq?

200

Krysta - Reviews benefits and obtain authorization for SMR patients

What is all of you wonderful people?

200

Paris - EVAL CPT codes for PT/Ortho, Neuro, Pelvic

What is 97161, 97162, 97163?

200

Lashanda - When oscar authorization is needed

What is after the 5th visit?

200

Carina - Location of referral process flow in resource guide

What is in the referral wq tab? 

200

Tracy - Reason memo is added to every account worked

What is to ensure the next person viewing the account has an idea of the timeline of the financial clearance process and to track productivity?

300

Jami - contact for zkeep extension disappearance

What is Lynn Mccullough?

300

Riley - EVAL Auth Modifiers

WHAT IS GP (PT) GO(OT) GN(SLP)?

300

Andreana - When to use referral status request needs review

What is when it's too soon to submit for auth?

300

Misty - Location of SPOC/POC

What is Media Manager or Chart review?

300

Michelle - Reason clinicals are submitted to insurance companies

What is to justify the reason for the treatment?

400

Ann - Auth request submitted to for Freedom and Careplus accounts

What is auth requests are submitted to pcp?

400

Lawresa - Eval/Treat No auth Expiration date

What is M+3 mos?

400

Cameron - When accounts stay assigned and deferred for follow up

What is when authorization was initiated?

400

Varline - Where accounts go when too soon to submit for auth

What is the deferred tab?

400

Lashanda - Reason too soon to submit accounts are deferred to last authorized dos

What is to ensure the account falls back to the active tab to submit for additional authorization?