Planner App
In the past, it was call "Urgent", now it's this.
What is Scheduled.
We salute these folks that get called on by this
lead source.
What is VMP.
Taking a lead to task? Send it to this department.
What is Agent Support
This additional day off was added by Precoa in lieu of having New years Eve off. It can also be used whenever your heart desires.
What is the Floating Holiday.
In one of Nintendo's most popular games, this fraternal brother of Mario is much taller and has a better mustache.
Who is Luigi.
Priority calls are found under this heading.
What is Queue.
These leads or scrubbed by our 3rd and 4th layers of phone searches. Ending with "Append", they fall under this percent bucket.
What is 10 %
When a family calls into the voicemail line, this support team manages the calls.
Who is FPC Support.
This member of the HR team will help you select your benefits during open enrollment each year.
Who is Marianne Bonifacio.
When Mario was 17 1/2 years old, he left his home to join this branch of the military.
What is the Navy.
Under the "Filters", there are this many options available to help a planner sort.
What are 5 filters.
Lead Source Funeral Home
Counselor Month of initial
New
Our walk-in / Call-in lead source falls under this percent bucket.
What is 32%.
Before there was FPC Support and Agent Support, this was the department name that housed both teams.
What is Client Services.
This is what just your consistency bonus would be if you averaged $973 in your regular bonus for 3 months.
What is $400
This Eastern state is one of the original 13 colonies and is also where Mario was born.
What is New Jersey.
A call is marked as this and shown in the Priority Calls section if it is either:
What is ASAP.
ACEP, Aftercare and Aftercare 2.0 are 3 of 4 lead sources that start with the letter "A". This 4th source falls in the 6% bucket.
What is Anatomical Donation.
If a counselor's preferences are hard to understand or nonexistent, talk to this department.
Who is Agent Support.
This number of PTO days is what you accrue per year, after 2 years of employment.
What is 20 days.
This is the type of vessel Mario spent most of his time on at sea. None were yellow.
What is a submarine.
You can use this when an appointment, over blocked time, is set for you. No notes lost here.
What is the Appointment override.
Getting our ad in a "newspaper insert" will get you lots of response. It will also get you in this percent bucket.
What is the 27% bucket.
When families RSVP for and ACEP event, this department handles the calls.
Who is FPC Support.
This amount is the percentage Precoa will match in the first 4% of your 401K contribution.
What is 50%.
This is the year Mario started as a planner here at Precoa.
What is 2014