PREFLIGHT
How many life vests are on each aircraft?
5- CRJ 200
7- CRJ 700/ 900
8- ERJ 175
TRUE OR FALSE: 1st class passengers cannot have beverages when the MCD is being closed.
FALSE- 1st class passengers may have beverages when MCD door is closed, but must be thrown away once the flight deck door is closed and ready for movement.
How often do you need to check the LAV?
Every 30 minutes
TRUE OR FALSE: A PAX seated in an exit row may be served alcohol.
TRUE
PBE
1. Humidity indicator is blue
2. 2 seals intact
Portable Fire Halon Extinguisher
1. Verify gauge is in green area
2. Pin and seal are intact
3. Hose not frayed or cracked (when present)
4. Secure
When are hot towels given out for meals?
Hot towels are served 1st before any food.
How far can you leave the service cart in the aisle?
Not more than 3 rows.
What is a child's age when referring to weight and balance?
2-12 years
POB
1. Gauge at 1,500 PSI or above
2. 2 Masks and tubing with 1 tube attached to the POB
3. Secure in bracket
AED
1. Indicator light green
2. Unit not beeping
3. Ready kit/pocket case sealed
"_______ is what we are, ________ is what we do."
Service, safety
FA's should refrain from using what during service so as to not disturb PAX?
The FA call button
Make a Screwdriver cocktail
Vodka + Orange Juice
1. Verify pins not protruding
Passenger Safety Card (PSC)
1. Visibility in each seat back pocket
2. Correct card for operation
3. Correct aircraft
4. Correct revision
5. Onboard aircraft supply between minimum and maximum amounts
How should you address First Class passengers?
By their first names
TRUE OR FALSE: On RONs, FA's are not required to clean the aircraft.
TRUE
What is the minimum service that First Class will receive?
Predeparture and in flight beverage; multi-selection snack
1. Carts are present and in their approved stowage location, including after Catering/ Provisions delivery/ exchange
2. Brake pedals operational
3. Retaining latches are secure (includes mid-locking interior and exterior)
Fixed Halon Fire Extinguisher (CRJ 700/ 900)
*Bonus: Fixed Halon Fire Extinguisher (CRJ 200) and FE-36 Fire Extinguisher ( ERJ 175)
Verify thermometer sticker not black
*Gauge in green, discharge nozzle(s) not black (same for both)
What should not be a response when a guest says "Thank you"?
"No problem"
What type of wine must be chilled? What kind must be left room temperature?
White wine; Red wine
The Welcome Announcement is delivered by _______.
The AFT FA
All ERJ 175 Doors
1. Lining cover is present
2. Lock/ vent flap lever is UP
3. Escape slide lever is UP
4. Escape slide indicator is DISARMED
5. Girt bar is clear
6. Lock indicators are clear
7. Escape slide pressure gauge needle is in the green zone
8. Caution strap is stowed