F
Moral principles guiding responsible business behavior
business ethics
Fully focusing on and responding to what someone says with attention
active listening
The generation born between 1946 and 1964, following World War II during a period of significant population growth
Boomers
The first stage of team development where members meet, get oriented, and begin to understand their roles.
forming
The unique combination of qualities, values, and reputation that defines how others perceive you professionally and personally.
personal brand
showing empathy, compassion, and concern for others.
caring
A positive attitude focused on growth, curiosity, and continuous improvement through learning.
learner mind-set
A belief in the importance of personal independence, self-reliance, and individual rights over group goals.
individualism
Sharing personal thoughts, feelings, or experiences to build trust and deepen relationships.
self-disclosure
Online platforms that allow people to create, share, and interact with content and communities.
social media
A set of rules outlining expected ethical behavior in an organization.
code of conduct
The process of converting information into a specific format for transmission, storage, or interpretation.
encoding
The shared beliefs, values, customs, and behaviors of a group that shape how they live and interact.
culture
Final thoughts or judgments drawn from evidence, reasoning, or discussion.
conclusions
The methods or pathways through which information is shared between people or groups
Channels of communication
Active involvement and emotional connection with stakeholders.
engagement
A person who is outgoing, social, and energized by interacting with others
extrovert
The presence of different backgrounds, identities, and within a group or organization.
diversity
The attitude or emotional quality expressed in speech or writing.
tone
The ability to understand and share another person's feelings, thoughts, or experiences.
empathy
means being open, honest, and clear about actions, decisions, and information.
transparency
Understanding your own thoughts, emotions, and behaviors and how they affect others
self-awareness
Between 1997 and 2012, known for growing up with smartphones, social media, and digital technology from an early age.
Gen Z
The most important tasks or goals that need attention before others.
priorities
Activities and strategies that strengthen collaboration, trust, and communication among group members.
Team building