PCM Policies
Mariner guests with 700 pure sailing days and additional 700 bonus days are eligible to become President's Club Members.
False. Bonus days don’t count towards PCM tier.
PCMs are entitled to 10 specialty dinners per booking that include Canaletto, Tamarind, Pinnacle Grill, Rudi's Sel de Mer and Morimoto by Sea.
False. Complimentary dinners include Canaletto, Tamarind and Pinnacle Grill.
How much is the price of the Club Orange Pass on a 13 day voyage onboard a HAL vista class such Noordam, Oosterdam, Westerdam or Zuiderdam.
$25.00 per person per day.
What would you advise a Club Orange guest that didn't find the Club Orange tote bag in their room upon embarkation day?
Our exclusive Club Orange tote bag will be placed on the bed ond the second night during turn down service.
Person who can approve the acquisition of a Club Orange Pass onboard.
Hotel General Manager.
All PCM benefits are applicable to the traveler companions as long as they have the same booking number.
False. PCM benefits are exclusive and untransaferrable.
Explain what's the Captain’s gift for President's Club Members.
100 non-refundable OBC added to each PCM booking number.
Amount of Club Orange tote bags that guests will receive in a room of double occupancy.
One per booking but Housekeeping can provide an additional one upon request.
Opening hours of the Club Orange Restaurant.
Depending if it is Sea Day or Port Day it will operate in the same opening hours of the Main Dining Room.
Guests who purchase the Club Orange Pass onboard will be entitled to most of the benfits except.
Complimentary upgrade or the additional benefit if the upgrade is not possible.
USD value of the Welcome Onboard sparkling wine that PCMs will receive in the room upon embarkation.
$40.00
Amenities from which a President's Club Members can chose to receive on embarkation day.
$60.00 Beverage Card
Delux floral arrangement
Bottle of wine of their preferences
Can a Club Orange guest be upgraded from a Ocean View Stateroom to a Verandah Stateroon as long as there is any available when purcahsing Club Orange Pass.
False. The complimentary upgrade must be within the same metacategory of the room.
Club Orange guests can enjoy breakfast, lunch and dinner at the Club Orange Restaurant everyday.
Number of President's Club Members currently onboard and their last names.
5 PCMs onboard:
Ms. Brooks
Mr. & Mrs. Schwartz
Mr. & Mrs. Wilson
PCMs can share their complimentary dinners perk only under the below cinrcumstances.
PCMs may invite family members traveling with them and use their complimentary dinners as payment if they choose for as long as the PCM is part of the party having dinner.
President's Club “Welcome Onboard” sparkling wine maximum value.
40 USD
Alternative benefit that a Club Orange guests will receive if there are no rooms available for a complimentary upgrade.
50 OBC per person
Additional items included in the Club Orange breakfast menu that are not part of the regular Room Service breakfast menu.
Complimentary fresh orange juice and mimosa.
Number of Club Orange guests currently onboard.
104 guests or 58 rooms.
Place in which as per HESS policy the President's Club pins should be storaged.
Hotel General Manager office in a secure cabinet.
Amount of internet credits that will be applied to a pre-paid PCM internet package in a 7 to 29 days voyage.
PCM Internet credits won't be applied to any pre-purchased internet package. $55.00 will be applied only if the package is purchased onboard.
Department in charge of deciding the kind of alternative benefit that a Club Orange guest will receive if the complimentary upgrade was not available.
Ship Inventory
Maximum amount of rooms that the Club Orange program can accomodate on Pinnacle vessels.
False.
Mention the embark and debark dates of PCMs Mr. and Mrs. Wilson.
Embark date: November 1, 2025
Debark date: March 15, 2026