SharePoint
True or False: CPAS agents schedule House Call visits.
What is False?
Primary Care has a closed panel policy for this insurance and does not accept any New patients with this insurance
What is Medicaid
You need to verify_____ to get into the patient's chart.
What are 3 identifiers?
After sending a secure chat to clinic staff, we wait this long for a response.
What is 1.5-2 minutes?
This is the turnaround time for Non-Urgent Encounter Routing.
What is 24 hour turnaround time?
This CSA is assigned to GIM POD B
Who is Jennifer Jadotte?
We transfer to this department when a patient calls in with questions regarding the cost of an appointment after the visit is completed
What is Billing Department?
CPAS stands for ____.
What is Centralized Patient Access Services?
This is where you notify the RNs in case of an urgent/emergent situation.
This is the reason for call when a patient calls in with any symptoms.
What is Assessment?
After approval from leadership, you submit this document to update SharePoint
What is CPAS SharePoint Change Reporting Form?
This Military Insurance requires authorization from the insurance rep/company prior to scheduling.
What is TriWest?
Medical records can be mailed to this physical address.
What is 8200 BrookRiver Drive North Tower, 6th Floor Dallas, TX 75247?
In the phone book, this section contains the provider's NPI number.
What is Provider ID Summary?
When documenting the caller's name, you include this information.
What is caller's last initial?
Patients with HMO plans must schedule this far out when booking Behavioral Health appointments.
What is One Week
This entity negotiates on behalf of UT Southwestern Medical Center (UTSW) and Texas Health Resources (Texas Health).
Southwestern Health Resources (SWHR)
The four guiding values of UTSW are ____.
What is Innovation, Compassion, Teamwork, Excellence?
You attach this to new patient appointments.
What are Referrals?
This is the INR/Anticoagulation Routing pool for GCC.
What is Anticoagulation - GERIATRICS POOL - GCC & COVE)?
This program is designed to enhance, not replace, the care provided by your primary care physician.
What is Healthy Lifestyle Program
This type of plan requires insurance referrals for specialty clinics.
The name of UT Southwestern hospital is named after a Texas billionaire.
Who is William P Clements?
This state is where Epic Systems was created.
Where is Wisconsin?
True or False: We schedule sick visits for Las Colinas patients without triaging.
What is False?