Prime
PBM
Roles
Terms
Grab Bag
100

What is Prime's Purpose?

To help people get the medicine they need to feel better and live well.

100

What does PBM stand for?

Pharmacy Benefit Manager

100

What is Ms Lucy's role?

Trainer of Unicorns

100

The amount the member must pay before they gain benefit from their plan is called?

Deductible

100
Who is in charge of "Master Chef", as well as "Hells Kitchen"?

Gordon Ramsay

200

What type of company is Prime Therapeutics?

A Pharmacy Benefit Management company (PBM)

200

Drugs that have the same active ingredients as "brand" but are manufactured because the patent for the brand has expired are called what?

CALL 911 AKA POLICE

200

Which supporting role provides support for both the agents and the supervisor? There is one per team.

Contact Center Team Lead
200

Something specifically listed as not being covered by and insurance policy is called what?

Plan Exclusion 

200

In pool, how many of the balls are stripes?

Seven - balls 9-15

300

When was Prime incorporated?

1998

300

What does the member pay to the plan for medical and pharmacy coverage?

Premium

300

People who assist retail pharmacies with general inquires and rejected claims are..

Pharmacy Help Desk Agent (PSA) ((YOU))

300

Shawn has spend $2,000 on his medication this year. His copay is $25.00. The pharmacy informs him there is no cost for his medication for the remainder of the year. What is this known as?

Out of Pocket (OOP)

300

In what state is it illegal to eat chicken with a fork?

Georgia (Gainsville, GA to be exact)

400

Where are our vendor locations?

Denison, Texas

400

What two pharmacies are part of the Prime-Walgreens Alliance?

Mail order pharmacy and Specialty Pharmacy

400

As a MSS, you will assist member of Blue plans as well as DTEs. What does DTE stand for?

Direct to Employer: These are groups who may or may not have a Blue Plan as their health provider. These are also referred to as National Accounts.

400

A drug either not listed as being covered OR has a higher copay than the standard brand copay is known as?

Non-formulary

400

In what state is it illegal to fish while driving across a bridge?

Florida

500

Approximately how many members does Prime serve?

27 million

500

The total cost of Jim's medication is $27.00. He must pay $2.70. What type of payment structure is this?

Percentage/Co-Insurance

500

People who assist providers offices with prior authorizations are known as ..

Pharmacy Help Desk Agent (PSA) ((YOU AGAIN))

500

Shawn has received $5,000 on medications this year. His copay is $25.00. The pharmacy informs him he will have to pay the entire cost of the prescription order instead of $25.00. What is this known as?

Coverage Limit/Maximum Allowable Benefit

500

When playing a standard game of darts, what is the maximum amount of points you can score on three throws?

180 - Triple '20' three times.