RESTAURANTS & BARS
SUITES
GENERAL KNOWLEDGE
CUSTOMER SERVICE
TRIVIA QUESTIONS
100

HOW MANY FOOD TRUCKS ARE AT PRINCESS HOTELS AND RESORTS

2

100

HOW MANY SUITES DOES PRINCESS SENSES THE MANGROVE HAVE?

415

100

WHICH GUESTS ARE ALLOWED TO ACCESS BOTH RESORTS

PLATINUM GUEST

100

IF AN ACCIDENT OCCURS ON THE JOB, WHEN SHOULD YOU REPORT IT?

IMMEDIATELY

100

NAME THE FIVE VALUES OF PRINCESS HOTELS AND RESORTS

•Integrity & Honesty                                        

•Accountability

•Respect

•Innovation

•Excellence

•Passion                                         

200

WHAT IS THE NAME OF THE SPORTS BAR AT THE PRINCESS HOTELS & RESORTS

MVP

200

HOW MANY BRIDAL SUITES WE HAVE AT THE RESORT

1

200

WHAT IS THE NAME OF THE HR DIRECTOR

JOY CHUNG
200

WHAT IS THE 10 - 5 RULE IN CUSTOMER SERVICE

It refers to the distance at which an employee greets a hotel guest. When the guest is ten feet away, the employee should make eye contact and smile as a way of acknowledging the guest’s presence. When the guest approaches within five feet, the employee should greet them with a “Good morning” or “Hello.” If the employee knows the guest’s name, it is recommended to use it.

200

HOW MANY PREMIUM PLATINUM SUITES ARE THERE IN TOTAL AT PRINCESS HOTELS & RESORTS JAMAICA

20

300

TRUE OR FALSE 

PRINCESS HOTELS & RESORT JAMAICA HAS 15 RESTAURANTS AND 14 BARS

FALSE

300

HOW MANY OVERWATER VILLAS WE HAVE AND WHAT ARE THEY NAME AFTER

14 & PARISH CAPITALS

300
IN WHAT YEAR WAS PRINCESS HOTELS AND RESORTS CONCEPTUALISED

1985

300

TRUE OR FALSE
WHEN YOU SMILE EVERY TIME YOU ANSWER THE A CALL, THE PERSON ON THE OTHER END OF THE LINE CAN TELL THAT YOU ARE SMILING  


TRUE

300

NAME FIVE ACTIVITIES TO OFFER GUEST ON EXCURSIONS IN JAMAICA

•Swim with the dolphins

•River tubing

•4x4s or ATVs

•River rafting

•Discover Dunn’s River Falls-hiking a waterfall

•Zip lining

•Horse back riding

•Rum tours

•River kayaking

•Jamaica bobsled

•Golf

•Shopping

•Segway tour of a historic estate

•Bicycle tour

•Camel ride

•Sunset catamaran sail

400

WHAT IS THE NAME OF THE ONLY RESTAURANT THAT RESERVATION IS REQUIRED

KA

400

LIST 5 AMENITIES THAT THE SUITES OFFER

One King Size or Two Queen Beds (with sofa bed limited inventory), Complimentary Internet access in-suite, 55” TV high-definition with IPTV Cable, Mini-Bar (refreshed daily), Coffee Maker, Iron/Ironing Board, Reading Li,ghts and Telephone,Ceiling Fan,Digital A/C Thermostat,Bathroom with Rain Shower, Signature Design Soaking Tub - based on category room booked, Vanity Mirror, Hair Dryer, Separate Water Closet, Separate Shower, Bathroom Amenities, Digital in-room Safe, Do Not Disturb Light System, 24-Hour Room Service - delivery fee may apply based on category suite booked*, Private Furnished Balcony or Terrace

400

NAME THREE OTHER LOCATIONS WHERE PRINCESS HOTELS AND RESORTS CAN BE FOUND

DOMINICA REPULIC, SPAIN, MEXICO & CANARY ISLAND

400

What is the popular site allow guests to rate a hotel on a scale of one to five stars and leave a written review. 

Tripadvisor

400

NAME ONE HISTORIC CHURCH IN GREEN ISLAND 

GREEN ISLAND METHODIS CHURCH, 
500

WHAT IS THE NAME OF THE STEAK HOUSE, AND WHO IS IT NAME AFTER?

ROBERT FLAMES & ROBERT CABRERA PLANA

500

LIST THREE CATEGORIES OF SUITES AT SENSES THE MANGROVE THAT IS NOT AT PRINCESS GRAND

PLEASURE SUITES, OVER WATER VILLAS, PRESIDENTIAL SUITES, PRINCESS BRIDAL SUITE, DELUXE SUITES

500

WHO WAS THE FOUNDER OF PRINCESS HOTELS AND RESORTS

JOSE CABRERA BLANCH

500

WHAT ARE SOME OF THE EXCLUSIVE AMENITIES OFFERED BY PLATINUM CLUB

  • 24-hour room service (complimentary 8:00am-10:00pm)
  • Private check in & check out in Platinum Lounge
  • Complimentary early check-in and late check-out (subject to availability)
  • Concierge service located in the Platinum Club Lounge
  • Certified butler service (8:00am-8:00pm)
  • Daily cleaning service
  • Bar with Premium alcoholic beverages
  • Beach towels in the suite
  • Luxury bathroom amenities
  • Daily turndown service
  • Premium bathrobes and slippers during the stay
  • Welcome gift in the suite
500

WHAT IS THE NAME OF THE MINISTER OF TOURISM

Hon. Edmund Bartlet