1.01: Communication
1.02: Note-Taking
1.03: Emails, Letters, Memos
1.04: Customer Service
Random
100

One of the 4 Communication Styles: 

Outgoing, thrive on change and enjoy meeting people. They get their energy from others and therefore work best when brainstorming with others to make a decision and take action.

Socializers

100

A diagram of data in which specific values are plotted as dots and connected using lines.

Line Graph

100

A common form of written communication in business because of its rapid delivery, ease of use and ability to reach large audiences.



Email

100
Anytime a business interacts with a customer. Could be positive or negative.

Customer Service

100

socially acceptable behavior.

Etiquette

200

One of the 4 Communication Styles:

Easy-going, relationship-oriented, and enjoy working with people to work towards a consensus.

Collaborators

200

A set of facts or figures systematically displayed, especially in columns.

Table

200

are mainly used by employers and employees to communicate information about current projects, changes in business procedures or other internal topics.



Memos

200

A department in a business that focuses on keeping customers happy.

Customer Service

200

a particular group at which a film, book, advertising campaign, etc., is aimed.

Target Audience

300

Detail-oriented, logical thinkers.

Analyzers

300

A visual system of displaying information.



Mapping

300
What does "CC" mean on an email?

Carbon-Copy

300

When customers are happy with a business, they are likely to tell their friends, family, coworkers, and acquaintances about it.

Hint: W.o.M

Word of Mouth Promotion

300

a list of items to be discussed at a meeting.

Agenda

400

Measures community-level change or longer-term results that have occurred as a result of the communication program.


Answer: "________ Evaluation"

Impact Evaluation

400

_______________ method provides a systematic format for condensing and organizing notes. 

Divides the page into 3 sections.

Cornell Note-Taking Method

400

Help communicate new information, analysis of data or research or recommendations for future decisions.

Reports

400

The following information appears at the end of all of Mr. Jenkins emails:

Mr. Jenkins

CTE Teacher

Knightdale High School

Signature

400

non-hostile comments that point out problems and encourage improvement.

Constructive Criticism

500

Measures effect and changes that result from the campaign.


Answer: "________ Evaluation"

Outcome Evaluation

500

The _____________ method organizes the information in a highly structured, logical manner, forming a skeleton of the notes that serves as an excellent study guide when preparing for tests.

Example: Reading a book in English class and writing the outline of it down.

Outlining Note-Taking Strategy

500

What are the 5 C's of business writing?

Clear, Concise, Courteous, Complete, and Correct

500

Who is the best Call of Duty player in this class?

Mr. Jenkins

500

a chart that shows the relationship of a part to a whole.

Pie Chart