Classical Scientific Stuff
Father of Scientific Management
Frederick Taylor
This guy had 14 Principles of Management
Henri Foyal
Who developed the Hierarchy of Needs?
Abraham Maslow
This rotation of tasks (Plan, Do, Check, Act) is known as what?
The Deming Cycle
Statement that states why the organization exists.
Mission Statement
This chart allows managers to list all parts of a process and have a visual representation. Also called a "waterfall" chart.
Gantt Chart
Popularized the Bureaucracy Theory
Max Weber
Who developed the ERG Theory?
Clayton Alderfer
"Doing it right from the start."
Phillip Crosby
Broad, long-term goals set by top-level managers
Strategic Goals
This married couple focused on motion study.
Frank & Lillian Gilbreth
Who identified 5 managerial functions that were later turned to 4?
Henri Fayol
Who developed the Two-Factor Theory of Motivation?
Frederick Herzberg
Focuses on the best ways to use all resources of the company to develop the best product possible.
Total Quality Management
Short-term goals set by mid-level managers.
Tactical Goals
Who believed making people work as hard as they could was not as efficient as optimizing the way the work is done?
Frederick Taylor
Championed organizational structures such as the Matrix organization
Mary Parker Follet
The study that proved employees work harder when being watched.
Hawthorne Studies
A method of management where a product or process is reworked from the ground up.
Re-engineering
Goals developed by lower-level managers to accomplish the tactical goals
Operational Goals
For Project Managment which is better -- Gantt Chart or Maslow's Hierarchy?
Gantt Chart
His theories concentrated on the function of executives in a company.
Chester Barnard
Theory X and Theory Y guy
Douglas McGregor
ISO 9000 Certification
Indicates an organization is committed to maintaining high quality standards.
Plans that adapt to any changes that might complicate things
Contingency Plans