History
A scientific management practice that involves organizing the work environment to optimize efficiency of movement
What is a motion study?
The second stage of Tuckman's team stages model
What is Storming?
Pay and benefits
What is compensation?
The international standard for quality management
What is ISO 9000?
Tactical Plans and Budgets
What are the types of plans developed by Middle Managers?
A drawing of the different steps needed to complete a work function
What is a process diagram?
Geographic, Functional, or Matrix
What are some of the different types of Organizational Structures?
An active listening skill that is also the name of a type of bird
What is Parroting?
The second step in organizational decline
What is Faulty Action?
The last team stage in Tuckman's team stages model
What is transforming or adjourning?
Planning, Leading, Controlling, and Organizing
What are the 4 functions of management?
Managers responsible for directly supervising employees
Who are a company's front line or first line managers?
Teams made up of different types of workers based on race, background, or experience
What is diversity?
The idea that the world's cultures are becoming more the same over time
What is convergence?
A type of organizational structure that is best used for control and stability
What is Hierarchical?
What is Esprit de corps?
A company's dress code, logo, or office design
What is a cultural artifact?
A leadership style most likely to involve workers in the design of how the work will get done
What is Participation?
The ethical system that evaluates whether an action is good or bad based on the greater good of society
What is Utilitarian?
Typically, the second step in creating a plan
What is Developing Commitment?
Hiring and promoting based on merit not relationship, documenting policies and procedures, and maintaining records
What is Bureaucracy?
The Generic Strategy created by Michael Porter in which companies build a product or service specifically for particular niche customer segment
What is Focus?
Leadership styles are fixed, so good leaders find situations that match their preferred style
What is the Contingency Theory?
The Hofstede cultural dimension that describes how differently people in a society treat managers or rich people vs. frontline employees or everyday people
What is Power Distance?
How you spell the professor's Last Name
What is L-A-M-B?