Managing Self
Self-awareness, self-management, social awareness and relationship management
What is emotional intelligence?
An ineffective and common type of job interview
What is an unstructured interview?
The act of getting people together to accomplish desired goals using available resources efficiently and effectively
What is management?
This culture is one where people focus on what is good for the group
What is a collectivist culture?
They are groups that hold some power, legitimacy, and urgency over the organization
What are stakeholders?
A mindset where someone believes they cannot do things
What is learned helplessness?
Stress that gives a person the opportunity to master new skills
What is challenge stress?
When a group of people do not voice their opinions but go along with what they think everyone else wants
What is groupthink?
The dangers are selective perception, social categorization, stereotyping and attribution
What are the dangers of mindlessness?
The steps are establish standards, measure performance, compare performance against standards, determine need for corrective action, and take action
What are the steps to establish a control system?
Belief in your ability to do something
What is self-efficacy?
A decision making style that involves analysis to consider all of the options
What is rational decision making?
A rule of thumb people use to make decisions
What is a heuristic?
The unwritten rules, traditions and behavioral standards that influence behavior
What are norms?
The most significant benefit of CSR
What is the ability to attract and retain employees?
A motivation theory that says that people want to equalize the ratio of input to outputs of those they work with
What is equity theory?
An interview method that would include a question such as, “Describe a situation when you managed conflict”
What is patterned behavioral interview?
One of the two things we look for in good research, this tells us that we are measuring what we think we’re measuring
What is validity?
A positive outcome of workers collaborating more
What is profitability?
When people feel equal, able to be open, and have a sense of belonging
What is inclusion?
A career culture focused on each employee knowing and pursuing their passion
What is protean culture?
Systems of signs, each of which signifies a particular idea; and agreed-upon norms about how/when to use the signs
What are codes and conventions?
The stages of group development
What are forming, storming, norming, performing and adjourning?
It involves integrity, responsibility, compassion and forgiveness
What is moral intelligence?
While businesses can engage in pet projects, philanthropy and marketing, they are wiser to take this approach to CSR
What is partnering or synergy?