Methods, processes, systems, and skills used to transform resources into products
What is technology?
100
Executive in charge of information technology strategy and development.
Who is the Chief Information Officer (CIO)?
100
Developed force-field analysis and the unfreezing/moving/refreezing model.
Who is Kurt Lewin?
100
Ability to achieve multiple objectives simultaneously.
What is organizational ambidexterity?
100
The difference between actual performance and desired performance.
What is a performance gap?
200
Change in method or technology—a positive, useful departure from previous ways of doing things
What is innovation?
200
A person who promoted a new technology throughout the organization in an effort to obtain acceptance of and support for it.
Who is a product champion?
200
Realizing that current practices are inappropriate and that new behavior is necessary.
What is unfreezing?
200
Companies that take the current industry structure and its evolution as givens, and choose where to compete.
What are Adapters?
200
Ability to achieve multiple objectives simultaneously.
What is the Genius of the and?
300
A predicable pattern followed by a technological innovation, from its inception and development to market saturation and replacement.
What is the technology life cycle?
300
An executive who supports a new technology and protects the product champion of the innovation.
Who is an Executive Champion?
300
Instituting the change.
What is moving?
300
Companies that try to change the structure of their industries, creating a future competitive landscape of their own design.
What are Shapers?
300
A response that is initiated before a performance gap has occurred.
What is proactive change?
400
The question an organization asks itself about whether to acquire new technology from an outside source or develop it itself.
What is a make-or-buy decision?
400
A person who develops a new technology or has the key skills to install and operate the technology.
Who is a Technical Innovator?
400
Strengthening the new behaviors that support the change.
What is refreezing?
400
Introducing and sustaining multiple policies, practices and procedures across multiple units and levels.
What is total organization change?
400
A response that occurs under pressure; problem-driven change.
What is reactive change?
500
Process of clarifying the key technologies on which an organization depends.
What is a technology audit?
500
A person who recognizes the competitive potential of the technology and finds new ways to exploit opportunities.
Who is an entrepreneur?
500
An approach to implementing the unfreezing/moving/refreezing model by identifying the specific forces that prevent people from changing and the specific forces that will drive people toward change.
What is Force-Field Analysis?
500
The system wide application of behavioral science knowledge to develop, improve, and reinforce the strategies, structures, and processes that lead to organizational effectiveness.
What is Organizational Development (OD)?
500
The belief that things must be either A or B and cannot be both; that only one goal and not another can be attained.